Hello Shermeen,

I answer my phone all the time without benefit of any BlueTooth or attached 
headsets.  I simply place the phone up to my ear and it works perfectly.  I 
have never encountered the issues you have described.  While I am currently 
using a 5 S, I have not encountered any difficulties on any of my previous 
devices, either.  

It is possible that your proximity sensor could be malfunctioning.  When you go 
to the Apple store, be sure to accept an incoming call so that the technicians 
can view how you hold your phone as you attempt to talk on it.

Good Luck,

Mark 

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of 
Shermeen Khan
Sent: Thursday, May 15, 2014 8:17 AM
To: [email protected]
Subject: Re: Phone behaving very oddly after immediately placing a call

Thanks. I'm interested to see if people other than Jose, another friend of 
mine, and me are having this problem. I will take a trip to the Apple store 
within the next week or so, but also wanted to see how common this experience 
is.

Thanks again,
Shermeen (with an SH at the beginning, not a CH :))

On 5/15/14, Sieghard Weitzel <[email protected]> wrote:
> Hi Chermeen,
>
> Not sure what else to recommend apart from doing a complete factory 
> restore and to set up your phone as a new phone. See if this fixes the 
> issue, if it does you can then restore from a backup and see if the problem 
> stays gone.
> Alternatively, if you can reproduce this problem consistently, take 
> your phone to an Apple Store and ask them to give you a new phone.
>
> -----Original Message-----
> From: [email protected] [mailto:[email protected]] On 
> Behalf Of Shermeen Khan
> Sent: Thursday, May 15, 2014 7:56 AM
> To: [email protected]
> Subject: Re: Phone behaving very oddly after immediately placing a 
> call
>
> Jose, thanks for confirming that I am indeed not crazy. I'm glad it 
> isn't just me.
>
> Sieghard, I have actually done both of those things already, and the 
> problem still persists (oh, and I have an IPhone 5). If ever I was 
> concerned about the proximity sensor in the past, or was worried about 
> the speaker inadvertently being engaged, I used to have the option of 
> turning off vo with a triple home click, although now, regardless of 
> at which point I am during the call (either placing it or it already 
> being placed), I can no longer turn vo off--tribble clicking home does 
> not seem to disable vo when I'm on a call.
>
> Thanks,
> Shermeen
>
>
> On 5/15/14, Sieghard Weitzel <[email protected]> wrote:
>> Hi Chermeen,
>>
>> Which phone do you have?
>>
>> I would do 2 things:
>> First, make sure your screen is clean, e.g. wipe it with a damp cloth 
>> or if you have an LCD screen cleaning kit, use that.
>> Second, power your phone down, wait at least 30 seconds and turn it 
>> back on.
>> Make sure that before you turn it off you bring up the app switcher 
>> with a quick double press of the home key and then close all apps.
>>
>> See if this helps and let us know.
>>
>>
>> Regards,
>> Sieghard
>>
>> -----Original Message-----
>> From: [email protected] [mailto:[email protected]] On 
>> Behalf Of Shermeen Khan
>> Sent: Thursday, May 15, 2014 7:30 AM
>> To: viphone
>> Subject: Phone behaving very oddly after immediately placing a call
>>
>> Hello everyone,
>>
>>      So I'm experiencing a most annoying issue, and I'm wondering if it's 
>> specific to my device or if this problem is generating enough 
>> annoyance across the blind population to start a revolution. Anyway, 
>> when I make a call and put the phone to my ear, one of two things
>> happens:
>> 1) My face somehow presses all sorts of random buttons, so VO (or the
>> phone) has not recognized that the phone is against my ear. So I'll 
>> hear things like "Three, four, seven, etc. (and the associated tones 
>> of those buttons being pressed)" or "heading not found." or;
>> 2) The person I'm calling will answer the phone,and unless I have the 
>> phone very firmly pressed to my face (I'm talking like, really hard) 
>> the phone will constantly flip back and forth between speaker and the 
>> regular ear, causing all sorts of frustration. I have a very simple 
>> case on my phone--and this problem seems to be present regardless of 
>> whether or not the case is on, so I suspect it isn't an issue of my 
>> case somehow tinkering with the proximity sensor.
>>
>> Any thoughts? am I crazy? (don't answer that!) or is it my phone?
>>
>> Thanks,
>> Shermeen
>>
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