Hi Jim, Apple bought Beats although I don't know if this is only the headphone division or if it also includes their music service. If it does I would think accessibility will be high on their list of priorities considering that Apple takes accessibility pretty seriously. Maybe somebody knows more about what Apple bought and what that all includes.
Regards, Sieghard -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Jim Fettgather Sent: Saturday, August 09, 2014 10:05 AM To: viphone@googlegroups.com Subject: Re: Canceling a Beats Music Subscription Thanks Mark, for the detailed instructions about canceling Beats music. Well, maybe I'll hang in there, here's an answer I received through one of their support forums. Hey Jim, our product development team is currently working hard on this. We understand your frustration and appreciate your patience as we work to provide a better listening experience for you. Thank you, please keep in touch for updates, we've got your back. Maybe they're serious about providing better Voiceover support, so we shall see. Thanks. -----Original Message----- From: M. Taylor Sent: Friday, August 8, 2014 9:39 PM To: viphone@googlegroups.com Subject: RE: Canceling a Beats Music Subscription Hello Jim, I did a bit of research for you because I know how frustrating these kinds of things can be. First, for assistance, contact Beats Music at 800-442-4000. Second, assuming that you subscribed to the Beats Music service via A T & T billing, they suggest that you do the following: If you really must cancel your Beats Subscription billed through AT&T you can do it easily, directly from your device, by following the steps below: 1. Go to AT&T Mobile Purchases att.com/db and enter the 10-digit AT&T wireless phone number of the device that was used to make the purchase. 2. Select Next. An 8-digit one-time PIN will be sent to the device. You will need access to this device. 3. Enter the 8-digit one-time PIN, and then select Submit. On the Purchases Summary screen, you'll see your recent mobile purchases. 4. Select the subscription or service you want to cancel. 5. Once the new page opens, check the box marked Cancel Subscription. 6. Select Submit Request. Jim, the URL containing the steps listed above is: https://support.beatsmusic.com/hc/en-us/articles/200769920-How-do-I-cancel-my-Beats-Subscription-through-AT-T- Good Luck, Mark From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Jim Fettgather Sent: Friday, August 08, 2014 12:31 PM To: viphone@googlegroups.com Subject: Canceling a Beats Music Subscription Man, I am ticked off! I had downloaded the Beats Music App and subscribed for a month, it’s still just as inaccessible as ever on IOS!! So, trying to cancel the subscription is a nightmare! First, the Beats web site tells you to go to the manage your account page, from which you can cancel your subscription, but then another link says to go to the Apple Itunes support pages, and the link to that page cannot be found! It looks like there’s no way to cancel a subscription to this hideous service for this dismal app. At least, none that I can locate. Any suggestions will sure be appreciated, I am completely disgusted with this inaccessible app and what appears to be no easy way to cancel a subscription. Thanks. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/viphone@googlegroups.com/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. To post to this group, send email to viphone@googlegroups.com. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
