Thanks. Apparently, it takes longer than I was expecting to recognize the print.

Shannon
On Sep 28, 2014, at 9:41 PM, John Diakogeorgiou <[email protected]> wrote:

> For the touch id press the home button then hold your finger down till it 
> recognizes it
> 
> John Diakogeorgiou
> 
>> On Sep 28, 2014, at 8:44 PM, Shannon Dyer <[email protected]> wrote:
>> 
>> Hi, all.
>> 
>> I just got an iPhone6 on Friday. This is my first phone with touch Id 
>> capability, but I can't get it to work. I keep placing and lifting my finger 
>> on the home button, as the phone directs. I then get this message about 
>> adjusting my grip and "keep going to capture the edge of your print". I 
>> double tap on continue and then place and lift my finger again and again. 
>> Eventually, it tells me touch Id is ready. I have touch ID set to unlock my 
>> phone. However, when I lock the phone, and place my finger on the home 
>> button, nothing happens. The phone doesn't unlock. It doesn't even ask if I 
>> want it to unlock. It just sits there.
>> 
>> Also, the onscreen braille keyboard refuses to work for me. It tells me I 
>> need to calibrate dot placement by pressing dots 4, 5, and 6 followed 
>> immediately by dots 1, 2, and 3. This would be all well and good if I could 
>> locate dots 1, 2, and 3. 4, 5, and 6 seem to be no problem. Basically, the 
>> keyboard is pretty useless to me as it is. I don't understand about 
>> calibrating, and, no matter how hard I try, I can't figure out the dot 
>> placement.
>> 
>> Can anyone offer advice on either of these issues? If so, I'd appreciate the 
>> assistance.
>> 
>> Shannon
>> 
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