Hi Steven,

Even if you take care of your device that doesn't mean something can go
wrong with the hardware. If this is the case, however, I would expect it to
have connectivity issues everywhere. Anyhow, it won't hurt to call Apple and
let them know.

Regards,
Sieghard

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Hicks Steven (CORNWALL IT SERVICES)
Sent: Tuesday, October 14, 2014 12:19 PM
To: [email protected]
Subject: General IPhone 5s Problems

Hi friends,

Up until last week, around Wednesday, my IPhone 5s has been working
wonderfully on the 02 network.
It started to drop signal last Wednesday and wouldn't send any texts but it
would let me make a call.
Now, at home the signal is all over the place and half the time, it won't
send a text or make or receive any calls.
I have spoken to 02 twice, the first time, I carried out settings, general
and network and reset the network settings.  This worked at work but when I
got home, the signal dropped out again.
I tried the same reset above to no effect.
I contacted 02 again and they advised turning off 4g as this is not a 4g
area.  Again, this sorted the issue but when I got home, it started to play
up again.
Does anyone have any thoughts on what could be going on?
My Wife has a nokia phone on 02 as well and she receives a consistent 4 bar
signal with no issues.
The phone is only about six months old and I have really taken care of it.

Any help/suggestions would be much appreciated.



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