Hi Eden,
Maybe you already received an answer, but after a phone reboots during the
update it goes dead for at least 15 minutes. It is actually not dead, but doing
the update and sighted people will see the Apple logo on the screen. It's
important to leave it alone because if you try to push all sorts of buttons or
even worse, do a reset by holding the power and home buttons you will most
likely interrupt the update and this will mess up your phone really good. That
is one reason why I often prefer to do updates via iTunes, you get a lot more
feedback as to what is going on.
Regards,
Sieghard
-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of
Eden Kizer
Sent: Monday, November 17, 2014 3:54 PM
To: [email protected]
Subject: updating iOS and apology
First, Raul, apologies for the thank you messages, won't happen again, but now
I have a bigger problem. I started updating with no problem, but my phone said
it was going to reboot, waited for 4 minutes, nothing, try turning on phone,
nothing. A little concerned here.
Eden
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