I have always had this bug. I bought two tones, and lost them at the phone
restart. How can I get them back, or are they gone for good without paying
for them again?
----- Original Message -----
From: "Rob" <[email protected]>
To: <[email protected]>
Sent: Sunday, November 30, 2014 10:30 PM
Subject: Re: Disappearing ring tones...
Hi,
I heard on a podcast that Apple is aware of the problem and is working
on it.
On 11/30/2014 10:28 PM, SoonerAnnie wrote:
Hi all,
Something strange has been happening to my sister and me the last couple
of days and I am at a loss as to how to proceed. A couple or so weeks ago
I purchased a ring tone from the iTunes store and downloaded it with
absolutely no problems as usual. Yesterday my sister and I both wanted
some Christmas ring tones, so we proceeded to purchase and download them.
We set them to be our default ringtones (we each only downloaded one) and
everything was okay for a couple hours or so. Then suddenly hers...and
then mine...began using the default ring tone, and the tones we bought
were nowhere in sight! I have family sharing, so was the one who purchased
hers, but that shouldn't have caused a problem, I wouldn't think. All the
other ring tones I have purchased are with my other ring tones, but not
the one I purchased yesterday evening. So, I went back to the iTunes store
and purchased them again, even though the message came up that I had
already purchased it and would I like to buy it again. I said yes because
I was unable to find them anywhere...and the same thing happened...at
least to me. As of tonight, my sister's second attempt at downloading hers
is still holding, though it seems pretty precarious. When she checks in
settings, sounds, ring tones, it shows that her default ring tone is the
default IOS ring tone. But when she clicks on that, VoiceOver says that
the Christmas ring tone is selected...and it still does play when her
phone rings. But we are afraid that if we change her ring tone, it will
disappear once more. When I go into my purchases in the iTunes store, it
shows everything except tones! Why are they so elusive...and how can I
keep tones from running away from me? Inquiring minds want to know! If
anyone has any experiences, thoughts, suggestions, etc., etc., etc., I
would greatly appreciate it! Thanks for taking the time to read.
Regards,
Ann
Sent from my iPhone
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