Hi Alex,

 

I would simply email [email protected] 
<mailto:[email protected]>  and explain that you can’t play one of 
the books. If you have your receipt you should include it and they will fix it.

 

Regards,

sieghard

 

From: [email protected] [mailto:[email protected]] On Behalf Of 
Alex Hall
Sent: Saturday, January 03, 2015 10:14 AM
To: [email protected]
Subject: Can't Open Purchased Audio Book

 

Hi all,

I have three "seasons" of an audio drama, which I purchased as three audio 
books (remember my troubles viewing them last week?) I've listened to the first 
two with no problem, but the third is giving me trouble. I can open it, and I 
see parts 1 and 2 of the season. Double tapping on either part, however, 
results in absolutely nothing. It won't play, there's no error, I just stay in 
the screen where both parts are displayed below a search field.

 

My first thought was to delete and re-download the book, but I know that when I 
view it in the iTunes Store, the price is shown, whereas purchased apps in the 
App Store show "Open" or "Get", not the price. I don't want to be double 
charged. Any ideas? If I delete it, can I re-download it somehow? Thanks.


--

Have a great day,

Alex Hall

[email protected] <mailto:[email protected]> 

 

-- 
The following information is important for all members of the viphone list. All 
new members to the this list are moderated by default. If you have any 
questions or concerns about the running of this list, or if you feel that a 
member's post is inappropriate, please contact the owners or moderators 
directly rather than posting on the list itself. The archives for this list can 
be searched at http://www.mail-archive.com/[email protected]/.
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected] 
<mailto:[email protected]> .
To post to this group, send email to [email protected] 
<mailto:[email protected]> .
Visit this group at http://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

-- 
The following information is important for all members of the viphone list. All 
new members to the this list are moderated by default. If you have any 
questions or concerns about the running of this list, or if you feel that a 
member's post is inappropriate, please contact the owners or moderators 
directly rather than posting on the list itself. The archives for this list can 
be searched at http://www.mail-archive.com/[email protected]/.
--- 
You received this message because you are subscribed to the Google Groups 
"VIPhone" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
To post to this group, send email to [email protected].
Visit this group at http://groups.google.com/group/viphone.
For more options, visit https://groups.google.com/d/optout.

Reply via email to