I just got off the phone with them, and they did indeed fix it. Apparently, audio books are a one-time purchase, so you can't re-download them in the future. Given that they are $20 a piece, that's strikes me as utterly ridiculous. I'll not be purchasing audio books from iTunes unless and until this system changes. > On Jan 3, 2015, at 2:54 PM, Sieghard Weitzel <[email protected]> wrote: > > Hi Alex, > > I would simply email [email protected] > <mailto:[email protected]> and explain that you can’t play one of > the books. If you have your receipt you should include it and they will fix > it. > > Regards, > sieghard > > From: [email protected] [mailto:[email protected]] On Behalf Of > Alex Hall > Sent: Saturday, January 03, 2015 10:14 AM > To: [email protected] > Subject: Can't Open Purchased Audio Book > > Hi all, > I have three "seasons" of an audio drama, which I purchased as three audio > books (remember my troubles viewing them last week?) I've listened to the > first two with no problem, but the third is giving me trouble. I can open it, > and I see parts 1 and 2 of the season. Double tapping on either part, > however, results in absolutely nothing. It won't play, there's no error, I > just stay in the screen where both parts are displayed below a search field. > > My first thought was to delete and re-download the book, but I know that when > I view it in the iTunes Store, the price is shown, whereas purchased apps in > the App Store show "Open" or "Get", not the price. I don't want to be double > charged. Any ideas? If I delete it, can I re-download it somehow? Thanks. > > -- > Have a great day, > Alex Hall > [email protected] <mailto:[email protected]> > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. If you have any > questions or concerns about the running of this list, or if you feel that a > member's post is inappropriate, please contact the owners or moderators > directly rather than posting on the list itself. The archives for this list > can be searched at http://www.mail-archive.com/[email protected]/ > <http://www.mail-archive.com/[email protected]/>. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > To post to this group, send email to [email protected] > <mailto:[email protected]>. > Visit this group at http://groups.google.com/group/viphone > <http://groups.google.com/group/viphone>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>. > > -- > The following information is important for all members of the viphone list. > All new members to the this list are moderated by default. If you have any > questions or concerns about the running of this list, or if you feel that a > member's post is inappropriate, please contact the owners or moderators > directly rather than posting on the list itself. The archives for this list > can be searched at http://www.mail-archive.com/[email protected]/ > <http://www.mail-archive.com/[email protected]/>. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected] > <mailto:[email protected]>. > To post to this group, send email to [email protected] > <mailto:[email protected]>. > Visit this group at http://groups.google.com/group/viphone > <http://groups.google.com/group/viphone>. > For more options, visit https://groups.google.com/d/optout > <https://groups.google.com/d/optout>.
-- Have a great day, Alex Hall [email protected] -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
