Hi Alex,

 

I bought a couple of Audio Books from Apple about 4 years ago, but then I 
signed up with Audible and never looked back. Anyhow, I think a lot of audio 
books Apple has are from Audible anyways and with Audible once you purchase a 
book it’s yours for life even if you cancel your paid membership, you can still 
download and listen books you have purchased.

 

 

Best regards,

Sieghard

 

From: [email protected] [mailto:[email protected]] On Behalf Of 
Alex Hall
Sent: Saturday, January 03, 2015 12:01 PM
To: [email protected]
Subject: Re: Can't Open Purchased Audio Book

 

I just got off the phone with them, and they did indeed fix it. Apparently, 
audio books are a one-time purchase, so you can't re-download them in the 
future. Given that they are $20 a piece, that's strikes me as utterly 
ridiculous. I'll not be purchasing audio books from iTunes unless and until 
this system changes.

On Jan 3, 2015, at 2:54 PM, Sieghard Weitzel <[email protected] 
<mailto:[email protected]> > wrote:

 

Hi Alex,

 

I would simply email [email protected] 
<mailto:[email protected]>  and explain that you can’t play one of 
the books. If you have your receipt you should include it and they will fix it.

 

Regards,

sieghard

 

From: [email protected] <mailto:[email protected]>  
[mailto:[email protected]] On Behalf Of Alex Hall
Sent: Saturday, January 03, 2015 10:14 AM
To: [email protected] <mailto:[email protected]> 
Subject: Can't Open Purchased Audio Book

 

Hi all,

I have three "seasons" of an audio drama, which I purchased as three audio 
books (remember my troubles viewing them last week?) I've listened to the first 
two with no problem, but the third is giving me trouble. I can open it, and I 
see parts 1 and 2 of the season. Double tapping on either part, however, 
results in absolutely nothing. It won't play, there's no error, I just stay in 
the screen where both parts are displayed below a search field.

 

My first thought was to delete and re-download the book, but I know that when I 
view it in the iTunes Store, the price is shown, whereas purchased apps in the 
App Store show "Open" or "Get", not the price. I don't want to be double 
charged. Any ideas? If I delete it, can I re-download it somehow? Thanks.


--

Have a great day,

Alex Hall

[email protected] <mailto:[email protected]> 

 

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Have a great day,

Alex Hall

[email protected] <mailto:[email protected]> 

 

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