If you have remote access to their desktop (via VNC or something like
it), then you can get right to their system and reconnect it for them.
Hooker, Don - OIT wrote:
At our shop we run with VSE dialed consoles on PCOMM emulated 3270
sessions.
VSEs run as guests under z/VM 3.1.
We have the capability of doing work from home via VPN.
The question is: if we need to remotely do VSE maintenance (e.g..: #CP
RESET 01F and
#CP DIAL 01F (from home) then doing an AR REIPL NOPROMPT at the VSE
console, is there anyway to reattach the
VSE console to the Operator’s PCOMM session (i.e.: without having to
send them an emoil/msg that they have to do a redial after we remotely do a
%RETURN (or is it %RESET (or *CP RESET 01F?)).
TIA
Don
--
Rich Smrcina
VM Assist, Inc.
Main: (262)392-2026
Cell: (414)491-6001
Ans Service: (360)715-2467
rich.smrcina at vmassist.com
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WAVV 2006 - Chattanooga, TN - April 7-11, 2006
