In a message dated 6/2/2002 5:33:18 AM Eastern Daylight Time, 
[EMAIL PROTECTED] writes:


> 
> Hi Doug,
> 
> first of all you should install a personal firewall on your computer in 
> order to protect yourself and to check all connections from and to the 
> internet. There are a couple of firewalls available which are for free, if 
> they are only used for personal use.
> 
> VNC is using point to point connections, which are normally direct 
> connections but it can also be used with additional tools to connect via a 
> socks server. But nevertheless in order to access another computer, the vnc 
> server must run on the destination computer. If you do not have running vnc 
> server on your computer, no one can access your computer with vnc.
> 
> What ip address did you trace? Was it 213.239.46.110 (www.realvnc.com)? 
> This site is hosted by a provider, the original server name for this ip 
> address which a nslookup shows is raq2100.ak2net.com. This server is 
> probably hosting quite a lot of other domains too.
> 
> Guido
> 
> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]On
> Behalf Of [EMAIL PROTECTED]
> Sent: Sunday, June 02, 2002 10:35 AM
> To: [EMAIL PROTECTED]
> Subject: (no subject)
> 
> 
> I have a strong suspicion that someone has accessed my computer using your 
> program.  I recently discovered a NetServer Bus on my computer and I have a 
> 
> trace program that traces an IP address back to the person I believe is 
> accessing me.  During the backward trace, one of the junctions it stops at 
> is 
> yours.  I traced your website and it has the exact same address that the 
> junction point of my original trace has.  My question is this: How, 
> exactly, 
> does your program work?  Once someone installs it on they're computer and 
> they want to access another computer outside their immediate area, does the 
> 
> program go through servers of yours?  Now, I'm what you would call an 
> intermediate when it comes to this kind of computer use, so if I'm not 
> making 
> sense, please, email me back with questions I can answer that can help you 
> help me.  I appreciate your time and look forward to solving this puzzle, 
> if 
> you will.  You must understand how concerned I am, believing someone has 
> accessed my computer.  Thank you again for any help you can provide.
> 
> Doug B.
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> 

Wow!  Thanks for such a quick reply.  I appreciate it a great deal.  I'll try 
and answer most of your questions as best I can.  First off, I just recently 
installed ZoneAlarm Pro 3.0., so I think I'm pretty safe with that.  The 
accessing of my computer occurred before I had any protection....well, let me 
clarify, I did have ZA free version, but didn't really know how to use it and 
didn't block anything, but it did log every IP that accessed my computer.  As 
for what I traced with regard to you guys, it was www.tightvnc.com and it 
went to Washington, DC, or that vicinity, (is then went over to England, I 
believe, but it's first stop was the Washington, DC area) the same vicinity 
that when I did my trace of the possible culprit, it too was the same 
vicinity. Of course it moved on to it's ultimate destination.  The reason you 
became involved was because the person who's a suspect in accessing my 
computer, about a year ago asked if he could access my computer using your 
programs.  I said "hell no" haha.  If you don't mind, I'd like to ask another 
question.  Finding the NetServer Bus on my computer was of course a shock.  
Can my computer be accessed using your program if I have a NetServer bus on 
my computer?  Also, what should I look for on my computer that would allow 
your program to access me?  Is it possible I was given something to download 
by this person and it happened to be carrying the right program for his VNC 
program to access my computer?  I know this is nothing that you should be 
concerned about, it's my computer and I should have it protected enough, so 
please, I know this goes beyond any support you may offer, so I won't be 
offended if you tell me I should work through this by myself.  But if you can 
help, I can offer my gratitude and invitation to a local bar for a beer, on 
me of course.  haha  You'll have to find your own way down here, but come, 
were talking about a free beer, so it may be worth it for you.  :)  Thanks 
again for your immediate response and I do hope you're able to assist me 
further.

Doug
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