Hello,

I've seen a few similar posts, so here's my $0.02.

I have two Compaq AP550 machines (2 CPUs each) running Windows 2000 SP3 with
IE 5.5 and miscellaneous updates, and RealVNC 3.3.6 running as a service. As
far as I know, device drivers are up-to-date.

On both machines, winvnc.exe is frequently crashing with an access
violation. The crash always occurs when I am trying to connect to the VNC
service, usually just after I have entered a password. Crashes tend to occur
after the VNC service has been running for a couple of hours. If I try to
connect just after the service has restarted, I am generally OK.

I have collected Dr Watson log files and WinVNC debug logs (debug level 12),
which are available at the URL below. I also have Dr Watson's crash dump - I
just can't post it publicly since it may contain passwords.

http://www.mbrecknell.plus.com/vnc/

Some notes on the WinVNC log:

15:01 - I restart the VNC service after the previous crash.
15:12 - I connect successfully, log in, and disconnect about 30 seconds
later.
17:10 - I attempt to connect, enter a password, and the VNC server crashes.

As a work-around, I've set Win2K to automatically restart the VNC service
whenever it exits, but I'd be interested to know if anyone has any other
ideas, solutions, or similar experiences.

Regards,
Matt




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