Hello,

I'm finding that I sometimes receive
email on a thread that is also posted
to a mailing list or newsgroup.  It could
be a thread I started, or joined afterward.

The problem is that there is no information
on the headers that the email is also posted
to the forum.  So my reply is not copied to
the forum.  The thread is broken, and that
defeats the purpose of the forum.

Because this is happening alot lately I
think it might be the default behaviour of
certain mailing programs (maybe the only
behaviour?).  I don't have any suspect
programs in mind, but I know that netscape
doesn't do this by default.  Anyone else
finding this?  Would it be OK to clarify
whether this is proper etiquette in the mailing
list welcome, and maybe the way to avoid
this behaviour with some of the more common
programs?

For mailing lists in particular, the person you
may be mailing is in all likelihood on the list.
So if you just email to the list, everyone will
see it, including the person you want to email.
And the recipient only gets it once -- this is
a very good thing.  Everyone sees the problem
and the solution.  The benefit from the respondent's
efforts in composing a concise reply is amplified,
and the those those who might have put up with
the problem indefinitely get a solution.
The original poster also has a chance to get
responses from people besides a single
person.

This is the etiquette in newsgroups, but
it's not as visibly conveyed in all mailing lists.
The culture of some mailing lists may be more
relaxed, but the pro's of the etiquette (and its
awareness) are still valid.

There is another reason why this is the
etiquette in newgroups.  Participants may
engage in discussions as they see fit, and
opt out (temporarily or otherwise, for whatever
reason) as they wish.  Since the discussion
is in the open, there is nothing personal about
a lack of response.  On the contrary, the
discussion is more likely to take place simply
because it doesn't rely on a single person's
response.

Fred

P.S.  For completeness, I should add that the
feeling I get from the newsgroups is as follows.
How much it applies here depends on the
participants, but it doesn't hurt to look at the
rationale for these (initially) inconvenient "rules".
If you are asking for information, it is appreciated
if you keep the thread in the forum.  If you are
responding with information, you may decide to
email the individual and/or the newsgroup.  If
the respondent takes the thread off the group
by emailing the original poster, it becomes a
private conversation.  Where appropriate, it is
courteous for the original poster to summarize
any information for the benefit of the group.  If
someone responds to a public thread on the
forum AND emails the original poster, it only
makes sense for the respondent to state clearly
that the group is being copied so that any
replies don't end up just going to the
respondent.

P.P.S.  What determines whether a forum takes
the shape of a newsgroup versus a mailing list?
Does it take more work and resources to set up
a newsgroup?  A newsgroup seems like a more
efficient way to organize and access discussions.

P.P.P.S.  Another very valid point about
many technical newgroups is that you get
immediate feedback if you start a thread without
checking FAQ, doing a google search, and/or
searching the documentation (at least at a
cursory level, depending on the complexity).
This feedback may take the form of a polite
reminder, but not always.

--
Fred Ma, [EMAIL PROTECTED]
Carleton University, Dept. of Electronics
1125 Colonel By Drive, Ottawa, Ontario
Canada, K1S 5B6
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