Expert VNC - An Independent Review

After Joel Bomgaars posted his topic advertising Expert VNC to the list, there was 
quite a bit of controversy over it, weather it
legal, secure, the cost, etc.
I too posted a reply, asking a few questions regarding these issues, at which point 
Joel offered to give me a demo copy, to test, and
give an independent review.
So I did!
How did I demo the program? Well I have a friend who at Uni in Portsmouth (UK), her 
net connection is behind a firewall, which allows
outgoing traffic, but blocks incoming. She's always having PC problems, and as she 
isn't very computer literate herself it usually
means a trip down to Portsmouth to fix. I've tried to use VNC, but her firewall blocks 
the connection.
So, the day before hearing about Expert VNC, I got a call from her again, apparently 
she's managed to uninstall her soundcard, and
couldn't get it working again. So I was looking at having to go down and see her, and 
install the soundcard again. However up on
hearing about Expert VNC, and being given the opportunity to demo it, I thought I'd 
give it a try.
I emailed her the server demo (which is only 265k), and ran my viewer demo (126k). 
When she opened the server demo, I gave her my IP
address, which she entered into the connection box. This then goes out through her 
firewall, and connects to my viewer. This means
there is pretty good security, you can't connect to a users PC, with out them running 
the server, and then entering your IP address.
Once she's done that, I can control her PC, which is what I did, after 5 minutes, I'd 
loaded the soundcard drivers back on and had it
all working again.
So I'll try and clear up some of the questions that were being asked. Is it insecure? 
Not as far as I can see, although I'm not really
an expert in those fields, but the fact the application has to be launched by the end 
user, who then has to enter your IP address
before you can connect makes it as secure as any other remote admin program.
Is it legal? Again I'm no expert, but VNC is open source, and distributed under the 
GNU General Public License and none of the original
VNC files have been modified, so as far as I can see, yes!
What is the cost? At first I thought the cost was $495 per license, meaning if I 
wanted to support all 200 workstation on our site, it
would cost $99,000. But after running this past Joel, I found that you only need 1 
license for every PC that's going to SUPPORT the
other workstations, they don't actually need a license, as the software is only 
installed while your supporting them. A better way of
doing this maybe by saying the 'Server' is free, but you need to buy a license for the 
'Host'.
So, my verdict! Is it useful, yes, for supporting users who are behind a firewall its 
excellent, and as far as I can see there are no
security or legal issues.
However, I think the cost per license ($495) is maybe a little on the steep side, I'm 
sure more people would be interested, if the cost
were halved or something, or the pricing scheme re-worked/re-worded, so you get the 
server for free, but host you pay for.

Hope this clears up some of the questions!

Ben Blackmore

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Triumph International Ltd
Arkwright Road, Groundwell, Swindon, SN25 5BE

Ben Blackmore
I.T. Department

Phone:      +44 (0) 1793 720126
Fax:           +44 (0) 1793 720179
Mail:           [EMAIL PROTECTED]
Visit us at: http://www.triumph-international.co.uk

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