I found this email quite insulting.

I work for a struggling dot-com in America. In a world where RealVNC
itself costs nothing, and where Remote Admin (for Windows only, but as we
know many US companies think Windows is somehow a Godsend... which of
course it's not) costs, what, $50 for every 2 computers?... well, $500
for a slight spinoff of VNC is ridiculous.

My company could not afford this software if we WANTED to... and I
seriously doubt that even larger companies in the US could, or this point.
I certainly hope that "Expert VNC" does not become the new corporate
standard.

The days where you can take an open-source/free software package, make
some changes, add support, and sell it for beaucoup de bucks are LONG
since over, guys. Reality check time.


On Mon, 2 Jun 2003 [EMAIL PROTECTED] wrote:

> Expert VNC - An Independent Review
>
> After Joel Bomgaars posted his topic advertising Expert VNC to the list, there was 
> quite a bit of controversy over it, weather it
> legal, secure, the cost, etc.
> I too posted a reply, asking a few questions regarding these issues, at which point 
> Joel offered to give me a demo copy, to test, and
> give an independent review.
> So I did!
> How did I demo the program? Well I have a friend who at Uni in Portsmouth (UK), her 
> net connection is behind a firewall, which allows
> outgoing traffic, but blocks incoming. She's always having PC problems, and as she 
> isn't very computer literate herself it usually
> means a trip down to Portsmouth to fix. I've tried to use VNC, but her firewall 
> blocks the connection.
> So, the day before hearing about Expert VNC, I got a call from her again, apparently 
> she's managed to uninstall her soundcard, and
> couldn't get it working again. So I was looking at having to go down and see her, 
> and install the soundcard again. However up on
> hearing about Expert VNC, and being given the opportunity to demo it, I thought I'd 
> give it a try.
> I emailed her the server demo (which is only 265k), and ran my viewer demo (126k). 
> When she opened the server demo, I gave her my IP
> address, which she entered into the connection box. This then goes out through her 
> firewall, and connects to my viewer. This means
> there is pretty good security, you can't connect to a users PC, with out them 
> running the server, and then entering your IP address.
> Once she's done that, I can control her PC, which is what I did, after 5 minutes, 
> I'd loaded the soundcard drivers back on and had it
> all working again.
> So I'll try and clear up some of the questions that were being asked. Is it 
> insecure? Not as far as I can see, although I'm not really
> an expert in those fields, but the fact the application has to be launched by the 
> end user, who then has to enter your IP address
> before you can connect makes it as secure as any other remote admin program.
> Is it legal? Again I'm no expert, but VNC is open source, and distributed under the 
> GNU General Public License and none of the original
> VNC files have been modified, so as far as I can see, yes!
> What is the cost? At first I thought the cost was $495 per license, meaning if I 
> wanted to support all 200 workstation on our site, it
> would cost $99,000. But after running this past Joel, I found that you only need 1 
> license for every PC that's going to SUPPORT the
> other workstations, they don't actually need a license, as the software is only 
> installed while your supporting them. A better way of
> doing this maybe by saying the 'Server' is free, but you need to buy a license for 
> the 'Host'.
> So, my verdict! Is it useful, yes, for supporting users who are behind a firewall 
> its excellent, and as far as I can see there are no
> security or legal issues.
> However, I think the cost per license ($495) is maybe a little on the steep side, 
> I'm sure more people would be interested, if the cost
> were halved or something, or the pricing scheme re-worked/re-worded, so you get the 
> server for free, but host you pay for.
>
> Hope this clears up some of the questions!
>
> Ben Blackmore
>
> ==========================================================
> Triumph International Ltd
> Arkwright Road, Groundwell, Swindon, SN25 5BE
>
> Ben Blackmore
> I.T. Department
>
> Phone:      +44 (0) 1793 720126
> Fax:           +44 (0) 1793 720179
> Mail:           [EMAIL PROTECTED]
> Visit us at: http://www.triumph-international.co.uk
>
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J e s s i c a    L e a h    B l a n k
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