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On 14/08/2003 at 11:27 a.m. William Hooper wrote:
>There is a nice search feature.
Yeah, tried it, but WAY too much data came back for me to wade through.
After all, "Unable to connect to server" is such a common response, and thus a
very common info request.
Maybe error-codes should be built into VNC perhaps, to try and narrow down the
cause? Is that feasible?
I'm no programmer, so I dunno.
>The first thing to ask is "What changed?". Did you install any new
>software? Did you change the password/display settings/etc. in VNC?
Well, to the best of my knowledge, the only thing that changed was that I used
GRC's ShootTheMessenger app to secure Port 135 against a number of threats.
I thought that may have been the cause, so I disabled STM re-opening Port 135
- to no avail. Nothing changed - still locked out.
>Second, what kind of Internet connection (DSL, Cable, T1, etc.). Could
>your ISP have started blocking ports on you?
Doubt the ISP would try it, since it is our primary national telecommunication
company.
We are on a split-line ADSL connection - standard phone line that has been
freq split - low freqs for phone/fax/EFTPOS, higher bands for ADSL only.
As I said, it started off working fine, then suddenly locked out.
Following the suggestion from another VNC user, I used NETSTAT -A from command
prompt and can confirm server is listening on ports 5800 and 5900.
>Is the WinVNC server accepting any connections (for example, from the
>local network)? Check out http://gotomyvnc.com and you can see both what
>IP address you are connecting from, and test to see if your machine is
>listening on the common VNC ports.
There is no local network. One PC only.
Tried that URL and no connection on any ports.
>Are you running VNC as a service? Did you recently password protect your
>screen saver?
Yes, VNC is a service.
No screensaver - we turn the monitor off at nights.
>PS - Please send all replies to the list, so everyone can benefit from the
>discussion.
Good idea. Done.
Cheers for your help mate, appreciate it.
---
Karl @ Copy King PN
Store Manager
Shop 55
The Plaza
Palmerston North
Ph/Fx: (06) 355-1853
NOTE: Please ring before sending faxes, as we will not accept unannounced faxes.
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