I am trying to help my son correct some issues with his personal computer and have had
both of us download the latest full version of VNC. (completed 2/17/04) Both of our
personal computers are running Windows XP Home Edition and I have turned off user fast
switching on both. His computer which I would like to access remotely, has a cable
modem from his local cable company and my ISP is a DSL line from our local phone
company. I can ping his computer from mine obviously using his IP address however
when I attempt to connect to his computer using the VNC viewer I constantly receive
the same error message which is failed to connect to server. I have called him to
insure that he has his VNC Server indeed running which he does as he confirmed it in
two ways, one confirming that the V in the V2 icon at the bottom of the screen was
indeed green and two, when he went to his programs menu and clicked on the program to
launch it, it said another version of the program was already!
running or something to that effect. Not wanting to sound stupid, is the following
assumption correct on my part:
To access his computer from mine, I simply open up the VNC viewer and put in his IP
address. I have tried this as well as tried adding :0 and :1 to the end of the IP
address with no luck. Is this the correct procedure on my part? By the way, I walked
him through his setup on the phone and confirmed that he is set to go including making
sure his password was put in. I also confirmed that he (nor I) have any firewalls up
and running.
I thank you in advance for your help and am anxious to hear your suggestions on how I
might p
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