FWIW The fact that you cannot get to your internal company machine from the internet is a good thing.
What IP addresses are involved? - if your company operates on one of the private schemes then you cannot address your PC directly anyhow. In order to make this work you will have to have the assistance (if you get past the approval part :o)) of your corporate IT folks. It involves them opening up a 'hole' in the firewalls, port and/or ip address forwarding. Stu -----Original Message----- From: Ian Hulland [mailto:[EMAIL PROTECTED] Sent: Monday, February 14, 2005 2:07 PM To: [email protected] Subject: Ping / tracert Hi, I finally signed up and contacted you after nearly three weeks of total frustration and anxiety after reading how "Easy"and "simple"it is to use VNC. I scanned the FAQs and the various help files, many, many times, before putting fingers to keys! I regard myself as an "advanced"pc user, but quite ignorant of networking techniques, MY PROBLEM;- I have insalled VNC at the office ( Win 2000 Pro, Pentium 2.8GHz, on a 40 pc network) ADSL connection. Apparently we have two firewalls, Norton 2005 and something else, but I cannot detect either of them! Home pc;- Windows 2000Pro +AMD 500Mhz, cable internet connection at 1.2 Mbps Running Norton AV 2005. I want, initially to connect FROM home to the office, but later, if possible I would also like to connect the opposite way, to access the home pc from the office too. I have tried pinging from home, and running "tracert"but the only answer I get is "connection timed out". On the tracert screen I get to a "gateway"type address, and then "timed out". I do not recognise this address. I am in possession of the IP of my office pc, the DNS and the Gateway, but for the life of me I cannot see any instructions in the help files as to which, where and how to use these addresses, or how to set up VNC through such an every day network. Exactly which of these adresses do I need? and to put where? (Constructive suggestion;-Would it not be relatively easy to create an interactive wizard of sorts, that guides mentally retarded folk like myself, perhaps starting with basic "pinging"etc right through to actually connecting the pc's? After reading your faq's and other requests, this seems to be the area where most people have problems, and most of us ( excluding Network specialists) don't deal with these parameters often enough to get familiar with them, if at all.This would cut down on the requests sent to you, and make your life easier surely? I really feel defeated that I had to resort to mailing you, and I do apologise.) Hoping you can help with the above, thanks in advance, Ian. ( Island of Malta) _______________________________________________ VNC-List mailing list [email protected] To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list Confidentiality Notice: The information contained in this e-mail and any attachments may be legally privileged and confidential. If you are not an intended recipient, you are hereby notified that any dissemination, distribution or copying of this e-mail is strictly prohibited. If you have received this e-mail in error, please notify the sender and permanently delete the e-mail and any attachments immediately. You should not retain, copy or use this e-mail or any attachment for any purpose, nor disclose all or any part of the contents to any other person. _______________________________________________ VNC-List mailing list [email protected] To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list
