Bill,

If you are connecting to any VNC 4 series server (including VNC Enterprise
Edition) for Windows, you will find "Connections: accepted" and
"Connections: closed" messages in the Application Event Log of the computer
on which the server is running.  The only reason that these might not be
there is if you have explicitely reconfigured the server's logging settings
from the defaults.

Is there a Log value under HKLM/Software/RealVNC/WinVNC4 in the registry?

Regards,

Wez @ RealVNC Ltd.
 

> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of Bill Gunter
> Sent: 16 August 2005 20:15
> To: James Weatherall
> Cc: [email protected]
> Subject: RE: authentication error
> 
> The server seems to work fine in "VNC Password" mode, just not Windows
> Auth mode.
> 
> On Tue, 2005-08-16 at 12:06 -0500, James Weatherall wrote:
> > Bill,
> > 
> > If VNC server isn't logging things to the Event Log then something
> > somewhere 
> > is pretty screwed up.  As a simple test, can you try 
> removing VNC from
> > the 
> > machien and then reinstalling it?  This will cause the 
> service to be 
> > unregistered and reregistered, which will cause certain logging & 
> > permissions to be reset to the correct values.
> > 
> > Regards,
> > 
> > Wez @ RealVNC Ltd. 
> >  
> > 
> > > -----Original Message----- 
> > > From: Bill Gunter [mailto:[EMAIL PROTECTED]  
> > > Sent: 16 August 2005 18:00 
> > > To: James Weatherall 
> > > Cc: [email protected] 
> > > Subject: RE: authentication error 
> > >  
> > > Other things are being logged, so that's doubtful. I also  
> > > tried shutting 
> > > down the vnc service to make sure I'm not hitting some other
> > machine 
> > > from my client, and I got a connection refused, so I'm definitely 
> > > hitting this server. 
> > >  
> > > On Tue, 2005-08-16 at 11:58 -0500, James Weatherall wrote: 
> > > > Bill, 
> > > >  
> > > > Are you sure that the Application Event Log isn't full? 
> > > >  
> > > > Cheers, 
> > > >  
> > > > Wez @ RealVNC Ltd.  
> > > >   
> > > >  
> > > > > -----Original Message-----  
> > > > > From: Bill Gunter [mailto:[EMAIL PROTECTED]   
> > > > > Sent: 16 August 2005 17:55  
> > > > > To: James Weatherall  
> > > > > Cc: [email protected]  
> > > > > Subject: RE: authentication error  
> > > > >   
> > > > > Positive. I'm RDP'd into the server and looking at the
> > Application 
> > > > log  
> > > > > right now. The last success log was at 10:08 today and   
> > > > > nothing has been  
> > > > > logged from WinVNC since, even though I've been trying   
> > > > > constantly to vnc  
> > > > > into the machine.  
> > > > >   
> > > > > On Tue, 2005-08-16 at 11:52 -0500, James Weatherall wrote:  
> > > > > > Bill,  
> > > > > >   
> > > > > > Are you sure that you're looking at the Application Event   
> > > > > Log of the   
> > > > > > computer on which VNC server is running, and not 
> the log on   
> > > > > a domain   
> > > > > > controller?  
> > > > > >   
> > > > > > The Application Event Log will contain a number of
> > Information  
> > > > > > messages from   
> > > > > > WinVNC4, starting "Connections: accepted" or "Connections: 
> > > > closed",  
> > > > > > for each   
> > > > > > connection that is made to the server.  
> > > > > >   
> > > > > > Success Audits will be logged either to a domain controller,
> > or 
> > > > to  
> > > > > > the   
> > > > > > computer on which VNC Server is running, depending on your 
> > > > network  
> > > > > > setup.  
> > > > > >   
> > > > > > Regards,  
> > > > > >   
> > > > > > Wez @ RealVNC Ltd.   
> > > > > >    
> > > > > >   
> > > > > > > -----Original Message-----   
> > > > > > > From: Bill Gunter [mailto:[EMAIL PROTECTED]    
> > > > > > > Sent: 16 August 2005 17:46   
> > > > > > > To: James Weatherall   
> > > > > > > Cc: [email protected]   
> > > > > > > Subject: RE: authentication error   
> > > > > > >    
> > > > > > > James,    
> > > > > > >    
> > > > > > > Nothing is logged to the application log when I 
> get this    
> > > > > > > error. The only   
> > > > > > > entries with a source of WinVNC are the Success 
> Audits when 
> > > > the   
> > > > > > > connection actually works. When it doesn't work and  
> > > produces    
> > > > > > > the error,   
> > > > > > > nothing gets logged.   
> > > > > > >    
> > > > > > > On Tue, 2005-08-16 at 11:36 -0500, James Weatherall
> > wrote:   
> > > > > > > > Bill,   
> > > > > > > >    
> > > > > > > > In this instance there will be messages logged to the   
> > > > > Application   
> > > > > > > > Event Log    
> > > > > > > > of the server on which VNC Server Enterprise 
> Edition for 
> > > > Windows  
> > > > > > is   
> > > > > > > > running.    
> > > > > > > > The error message will originate from WinVNC4 and will 
> > > > indicate  
> > > > > > the   
> > > > > > > > reason    
> > > > > > > > for the authentication failure.   
> > > > > > > >    
> > > > > > > > Regards,   
> > > > > > > >    
> > > > > > > > Wez @ RealVNC Ltd.    
> > > > > > > >     
> > > > > > > >    
> > > > > > > > > -----Original Message-----    
> > > > > > > > > From: [EMAIL PROTECTED]     
> > > > > > > > > [mailto:[EMAIL PROTECTED] On Behalf Of Bill 
> > > > Gunter    
> > > > > > > > > Sent: 16 August 2005 16:50    
> > > > > > > > > To: [email protected]    
> > > > > > > > > Subject: authentication error    
> > > > > > > > >     
> > > > > > > > > I've been testing out realvnc enterprise 
> edition and am 
> > > > having  
> > > > > > an    
> > > > > > > > > intermittent problem. I'm trying to connect with the 
> > > > linux     
> > > > > > > > > E4_1_7 client    
> > > > > > > > > to a Win2k server running the same version of the
> > server 
> > > > with   
> > > > > > > > Windows    
> > > > > > > > > authentication. I get this error:    
> > > > > > > > >     
> > > > > > > > >  SelectSocke: An authentication error 
> occurred.  See   
> > > > > the server   
> > > > > > > > error    
> > > > > > > > > log for    
> > > > > > > > >               details.    
> > > > > > > > >     
> > > > > > > > > I can find nothing in the server error log (I 
> assume   
> > > > > this is     
> > > > > > > > > the windows    
> > > > > > > > > event log). It's accepting my password because when
> > I    
> > > > > > > deliberately    
> > > > > > > > > mistype it I get this error:    
> > > > > > > > >     
> > > > > > > > >   SelectSocke: Either the username was not recognised,
> > or 
> > > > the   
> > > > > > > > password    
> > > > > > > > > was    
> > > > > > > > >               incorrect    
> > > > > > > > >     
> > > > > > > > > Any help would be appreciated. I want to purchase    
> > > > > > > licenses for the    
> > > > > > > > > enterprise version but cannot if we can't 
> solve this   
> > > > > problem.    
> > > > > > > > >     
> > > > > > > > > Thanks.    
> > > > > > > > >     
> > > > > > > > > --     
> > > > > > > > > Bill Gunter     
> > > > > > > > > Assistant Director of Information Systems     
> > > > > > > > >       
> > > > > > > > > ARC Systems     
> > > > > > > > > P: 512.358.5377     
> > > > > > > > > F: 512.892.5552     
> > > > > > > > > <www.arcsystems.com>    
> > > > > > > > > _______________________________________________    
> > > > > > > > > VNC-List mailing list    
> > > > > > > > > [email protected]    
> > > > > > > > > To remove yourself from the list visit:    
> > > > > > > > > http://www.realvnc.com/mailman/listinfo/vnc-list 
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