YSK,

What version of vnc.so are you using?  (This will be logged to the X
server's log file on startup e.g. to /var/log/XFree86.0.log on many
systems).

Are you using a very recent X server on the Linux system?

Can you try reproducing the problem and then try pinging the Linux machine
to verify that it is only the X process that has hung?

The only explanation for this sort of behaviour that we've found is that the
graphics card drivers don't implement the require image-grab call properly,
and manage to hang the graphics card.  Can I ask which brand of card you are
using?

Regards,

Wez @ RealVNC Ltd.


> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of Yat-sang Kwong
> Sent: 16 August 2005 20:16
> To: [email protected]
> Subject: Native Display Problem : Server PC frozen, viewer 
> window went Black
> 
> I have recently setup VNC (Version 4.1.1), with the VNC 
> Server running on a
> RedHat Linux 9, and VNC Viewer on a Windows XP (SP2).
> 
> It is working fine and I can access the server desktop 1 on 
> the server, using
> either a browser or viewer from my XP.  I can even get a 
> Gnome desktop.
> 
> When I tried to share the native X display, I ran into 
> troubles.  Please
> help.
> 
> I followed the steps as suggested on
> http://www.realvnc.com/products/free/4.1/x0.html
> 
> 1) I checked the directory 
> "/usr/X11R6/lib/modules/extensions"  and found the
> module "vnc.so" already there.  So no need to copy at all.
> 2) I edited the XF86Config file in same directory to include  
> Load "vnc" in
> the Module Section
> 3) I also edited the XF86Config file to include the following 
> in the Screen
> Section:
>         Option "SecurityTypes" "VncAuth"
>         Option "UserPasswdVerifier" "VncAuth"
>         Option "PasswordFile" "/root/.vnc/passwd"
> I restarted the RedHat Linux PC, and started a vncserver 
> desktop 1 with
> "vncserver :1"
> 
> On accessing the server from my vncviewer from my XP, 
> everything worked fine
> when I tried to access desktop 1.
> 
> On opening up the vncviewer to access the native desktop 0 with
> "domainname:0", my vncviewer showed a black applet window 
> with a tiny curor
> that could be moved around.  But nothing else could be done.  
> On the Redhat
> server side, the whole screen froze ( I am not sure if Linux 
> crashes or the X
> Window system crashes).  The only thing that  can be done is 
> to reboot the
> Linux PC.
> 
> Any suggestions?  Thanks in advance
> 
> Regards,
> 
> 
> YSK
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