I've been trying for four weeks to get it to work with NO success. 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf
Of Kelly F. Hickel
Sent: Sunday, August 21, 2005 5:23 AM
To: Dan Kegel; [email protected]
Subject: RE: vnc good, but usability problems hampering adoption

http://www.gotomyvnc.com/


> -----Original Message-----
> From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On
> Behalf Of Dan Kegel
> Sent: Saturday, August 20, 2005 11:36 PM
> To: [email protected]
> Subject: vnc good, but usability problems hampering adoption
> 
> I love VNC.  I recommend it to all my friends and
> relatives.  I use it to remotely administer their
> machines.  But... I'm a network hacker, and I
> find it easy to do things like figure out peoples'
> IP addresses by looking at their email headers.
> It turns out that's important when using VNC widely,
> and this is a problem.
> 
> People somewhat less technical than me have lots
> of trouble using VNC, and I am forever having
> to help them get it up and running again.
> These same people have no problems using GotoMyPC,
> and they tend to give up on VNC and use GotoMyPC,
> paying the $5/month, just because it lets them
> get work done with less hassle than VNC.
> 
> I'm not alone in thinking VNC is hard to use; see e.g.
> http://www.rashmisinha.com/archives/05_07/open-source-product.html
> 
> So... what can be done about this?
> A usability study would be a good first step.
> Informally, I suspect the main problems are
> 
> 1) Confusing setup.  Too many options.
> 2) Having to know the IP address of the machine you want to connect
to.
> 3) Firewall problems are hard to diagnose.
> 
> I suspect that a rendezvous server that runs
> on a public web site would help with some of these
> issues.  For example, an easy-to-install PHP-based
> rendezvous server could let webmasters add a way
> to start or join VNC sessions by going to their
> web site, and diagnose common firewall problems.
> This might be quite easy to write.  Perhaps it
> could even launch the VNC viewer and server modules
> by using the web browser's helper app feature.
> 
> I'd love to code this myself, but my time's pretty limited.
> Is anyone else thinking along these lines already?
> 
> Thanks,
> Dan
> 
> --
> Trying to get a job as a c++ developer?  See
> http://kegel.com/academy/getting-hired.html
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