Pat, I'm afraid I can't really understand the description of the problem that you provide here. You refer to resetting the system, but then describe shutting down a User-Mode VNC Server and restarting it, as far as I can tell. Which do you actually mean? Are you really running VNC Server in User-Mode, or in Service-Mode? I also don't understand "After that time period however, all you get is a blank screen, if you shut down the local PC and try to establish another session, until you reset the remote server end again. " at all - if you've shut down the PC then it is off and will not respond to connection attempts at all.
Can you explain further? Regards, Wez @ RealVNC Ltd. > -----Original Message----- > From: Boland Pat-A19945 [mailto:[EMAIL PROTECTED] > Sent: 18 August 2005 18:31 > To: Boland Pat-A19945; James Weatherall; [email protected] > Subject: RE: Blank Screen Problem > > James: > I tried loading different releases of VNC on both the remote > server side and the local PC, I have shut off fast user switching > nothing helps this blank screen problem. When the system is reset at > the remote server side (shut down VNC server application and bring up > again) the full screen appears and remains up for as long as the local > server has an established session. If the local session is shutdown > within 5 maybe 10 minutes of the reset, you will not see that blank > screen. After that time period however, all you get is a > blank screen, > if you shut down the local PC and try to establish another session, > until you reset the remote server end again. > > Help; Thanks - Pat > > -----Original Message----- > From: Boland Pat-A19945 > Sent: Tuesday, August 09, 2005 1:09 PM > To: 'James Weatherall'; [email protected] > Subject: RE: True color and extremely slow speed > > James: > I get the frame (boarder) where the remote server is suppose to > appear, but instead of the remote PC blue screen and icons - or any > application that would be running, I get "black" which I call blank > inside the viewer window. I hope that answers your question. > Regards - Pat > > -----Original Message----- > From: James Weatherall [mailto:[EMAIL PROTECTED] > Sent: Tuesday, August 09, 2005 12:12 PM > To: Boland Pat-A19945; [email protected] > Subject: RE: True color and extremely slow speed > > Pat, > > Can you explain what you mean by "blank screen"? > > Regards, > > Wez @ RealVNC Ltd. > > > > -----Original Message----- > > From: Boland Pat-A19945 [mailto:[EMAIL PROTECTED] > > Sent: 09 August 2005 17:27 > > To: James Weatherall; [email protected] > > Subject: RE: True color and extremely slow speed > > > > James: > > Yes, I wondered if that went anywhere. Attached is the email I > > originally sent. I don't know if Fast user switching is on. I > > originally thought it was a VNC option, which I did not see. > > I'll look > > at it on the server. > > > > Thanks for responding to me. -Pat > > > > > > > > -----Original Message----- > > From: James Weatherall [mailto:[EMAIL PROTECTED] > > Sent: Tuesday, August 09, 2005 11:14 AM > > To: Boland Pat-A19945; [email protected] > > Subject: RE: True color and extremely slow speed > > > > Pat, > > > > I'm afraid I can't find any record of you having asked this > question > > before, in our archives. > > > > Can you explain what you mean by "blank screen"? > > > > Are you using Fast User Switching and/or Remote Desktop on the XP > > machine that is running server? > > > > Regards, > > > > Wez @ RealVNC Ltd. > > > > > > > -----Original Message----- > > > From: Boland Pat-A19945 [mailto:[EMAIL PROTECTED] > > > Sent: 09 August 2005 17:04 > > > To: James Weatherall; John Mao; [email protected] > > > Subject: RE: True color and extremely slow speed > > > > > > James: > > > I've asked this question before, but still have this lingering > > > problem. I am running VNC on and XP server. When I bring up the > > > viewer on either an XP desktop or Win2000 desktop I get a blank > > > screen. > > > The connection goes through, but I just get a blank screen. > > > When I shut > > > down the VNC server side and bring it up again, it works > fine, but > > > once I close the session, I can be assured of a blank > screen on the > > > next desktop connection. I would leave it on all the time > > but other > > > desktops have to use it as well. Since the server is 2000 > > miles away > > > shutting down and restarting the server side is not a good work > > > around. > > > > > > Any suggestions? > > > > > > Thanks - Pat Boland _______________________________________________ VNC-List mailing list [email protected] To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list
