John, So in fact VNC Viewer *is* able to connect, and in fact *does* respond to request a password, but the connection then doesn't proceed to actually showing the desktop?
What does the Application Event Log of the server computer say is the reason for the connection being closed? Regards, Wez @ RealVNC Ltd. > -----Original Message----- > From: John Klingler [mailto:[EMAIL PROTECTED] > Sent: 26 October 2005 18:19 > To: James Weatherall > Cc: 'John Aldrich'; [email protected] > Subject: RE: Connecting with 4.1 > > James, > > I don't get any error messages. The viewer screen just > disappears after > you input the IP address - and takes you back to whatever > else you were > working on before attempting the connection. It never says > "unavailable, > can't connect, incorrect password, or anything at all. > > Yes, I've verified, to the best of my ability, there is no > firewalling. > I've turned off the internal XP firewall. Another PC in the > same physical > building, and on the same IP address scheme, cannot connect to this PC > either. There is nothing in between them except a 10m hub. I know my > connectivity is good, because other programs (email, IE, > etc.) work. I'm > even able to download a Java applet for another application > and get the > "server" to respond. We just can't get it to respond with VNC. > > Thanks > > ***************************** > John Klingler > Telecommunications Specialist > Akron Public Schools > 550 E. North St. > Akron, Ohio 44304-1293 > Phone: 330-761-1352 > Fax: 330-761-1350 > ***************************** > > > > On Wed, 26 Oct 2005, James Weatherall wrote: > > > Date: Wed, 26 Oct 2005 17:20:12 +0100 > > From: James Weatherall <[EMAIL PROTECTED]> > > To: 'John Klingler' <[EMAIL PROTECTED]>, > > 'John Aldrich' <[EMAIL PROTECTED]> > > Cc: [email protected] > > Subject: RE: Connecting with 4.1 > > > > John, > > > > You haven't specified what the problem actually is, just > that "nothing > > works". > > > > What is the actual error message that you get from VNC > Viewer when you try > > to connect to the server computer? > > > > Have you verified that there is *definitely* no firewalling > software of any > > sort between the viewer and server computers? > > > > Regards, > > > > Wez @ RealVNC Ltd. > > > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] On Behalf Of John Klingler > > > Sent: 26 October 2005 15:56 > > > To: John Aldrich > > > Cc: [email protected] > > > Subject: RE: Connecting with 4.1 > > > > > > John, > > > > > > I had already added winvnc4.exe to my list of firewall > > > exceptions; even > > > with the XP firewall turned off nothing works from inside or > > > outside my > > > network. > > > > > > The port forwarding from outside has been in place all along. > > > I've worked > > > very closely with my IT Dept. since this started. > > > > > > Latest info from IT shows packet tracing results of 4 > packets sent & 4 > > > answered between on outside PC and my internal PC running > > > VNC. The last > > > packet comes from the VNC machine back to the requesting > > > outside PC and > > > then things disconnect. No screen activity is apparent > on either end. > > > > > > Any other ideas? > > > > > > ***************************** > > > John Klingler > > > Telecommunications Specialist > > > Akron Public Schools > > > 550 E. North St. > > > Akron, Ohio 44304-1293 > > > Phone: 330-761-1352 > > > Fax: 330-761-1350 > > > ***************************** > > > > > > > > > > > > On Wed, 26 Oct 2005, John Aldrich wrote: > > > > > > > Date: Wed, 26 Oct 2005 09:30:24 -0400 > > > > From: John Aldrich <[EMAIL PROTECTED]> > > > > To: 'John Klingler' <[EMAIL PROTECTED]>, > [email protected] > > > > Subject: RE: Connecting with 4.1 > > > > > > > > Two things: > > > > 1) Add winvnc4.exe to the list of apps allowed to pass > > > through the XP > > > > firewall > > > > 2) To connect from outside the LAN (i.e. through the > > > firewall) you'll have > > > > to do some sort of port-forwarding on the router, which > > > depending on what > > > > sort of router could be difficult or it could be real easy. > > > With most > > > > "consumer" routers (cable/dsl routers) it's pretty easy to > > > do by visiting > > > > http://www.portforward.com for instructions on many > > > different makes and > > > > models of consumer-grade routers. On the other hand, if > > > you're using some > > > > sort of T1 router or something like that, it might be a bit more > > > > difficult... > > > > 3) Alternatively, you could use something like SSH to > > > create a tunnel and > > > > tunnel your VNC viewer through the tunnel. Or, you can use > > > something like > > > > EchoVNC which provides a server that you connect to from > > > both ends, and > > > > allows you to bypass the firewall that way. Somehow, you're > > > going to have to > > > > get through the firewall. Read the archives and > > > http://faq.gotomyvnc.com for > > > > more ideas on how to get through / around the firewall. > > > > 4) Finally, CHECK WITH YOUR IT DEPARTMENT!!! I can't stress > > > this enough... > > > > if the IT department finds out that you're bypassing > > > security, you'll likely > > > > be in a world of trouble, especially being in the > public schools! > > > > John > > > > > > > > -----Original Message----- > > > > From: [EMAIL PROTECTED] > > > [mailto:[EMAIL PROTECTED] > > > > Behalf Of John Klingler > > > > Sent: Wednesday, October 26, 2005 8:29 AM > > > > To: [email protected] > > > > Subject: Connecting with 4.1 > > > > > > > > > > > > I need to connect with VNC overe the Internet through a > > > firewall, and also > > > > through my Intranet. I've installed and reinstalled > RealVNC, free > > > > edition, three times. Configuration seems like it should > > > be simple, but > > > > nothing works. It doesn't matter if I run Server, User, or > > > Listening > > > > Viewer. Nothing will connect from inside or outside my > > > network. The only > > > > thing that works is Viewer - I can connect from my > machine to others > > > > running VNC, but they cannot initiate a connection to me. > > > I'm running an > > > > XP OS. Can anyone tell me what I'm missing? > > > > > > > > Thanks > > > > > > > > ***************************** > > > > John Klingler > > > > Telecommunications Specialist > > > > Akron Public Schools > > > > 550 E. North St. > > > > Akron, Ohio 44304-1293 > > > > Phone: 330-761-1352 > > > > Fax: 330-761-1350 > > > > ***************************** > > > > _______________________________________________ > > > > VNC-List mailing list > > > > [email protected] > > > > To remove yourself from the list visit: > > > > http://www.realvnc.com/mailman/listinfo/vnc-list > > > > _______________________________________________ > > > > VNC-List mailing list > > > > [email protected] > > > > To remove yourself from the list visit: > > > > http://www.realvnc.com/mailman/listinfo/vnc-list > > > _______________________________________________ > > > VNC-List mailing list > > > [email protected] > > > To remove yourself from the list visit: > > > http://www.realvnc.com/mailman/listinfo/vnc-list _______________________________________________ VNC-List mailing list [email protected] To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list
