Eddie,

It's not advisable to run VNC Free Edition directly over the Internet.
Instead, you should either "tunnel" it through something like SSH, or use a
version of VNC with in-built encryption & session security.

Windows XP has an in-built firewall that is quite straightforward to
configure, so I'm not sure why you're running ZoneAlarm at all!  For
information on port-forwarding, see http://www.realvnc.com/portforward.html

Cheers,

Wez @ RealVNC Ltd.


> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of Eddie & 
> Barbara Puckett
> Sent: 08 March 2006 00:45
> To: [email protected]
> Subject: First timer - Common VNC Error 10066
> 
> Hi all,
>    
>   Please be patient with me.  I have done as much research as 
> I could and from what I understand, there probably is a 
> simple fix here that I am not seeing and or understanding how 
> to fix.  
>   
> What I am trying to accomplish: Tech my parents/grandparents 
> computer with their common problems, keep them up to date and 
> clean their systems up.  
>    
>   I have the common set up:
>    
>   My computer XP Media Center.  DSL with an Infinilink 
> router.  This will be the only viewer.
>    
>   My parents computer in another city: XP using Comcast Cable 
> Modem Motorola model not listed on the router port forwarding 
> section on the RealVNC site.  Running Zone Alarm firewall and 
> I have VNC authorized across the board.
>    
>   I have not set up any exceptions as I am not running the 
> Window's firewall on their systems.  
>    
>   I clicked on the test page for the IP address from the 
> REALVNC page and it confirms the email address and says there 
> is no connection to port 5900.  This happens to both systems 
> when I do the test.
>    
>   I sort of understand ports, but not how to open one if that 
> is my problem.  I get the same error trying to connect to 
> both systems.
>    
>   Any help would be greatly appreciated.  
> 
>               
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