Hi all,
Please be patient with me. I have done as much research as I could and from
what I understand, there probably is a simple fix here that I am not seeing and
or understanding how to fix.
What I am trying to accomplish: Tech my parents/grandparents computer with
their common problems, keep them up to date and clean their systems up.
I have the common set up:
My computer XP Media Center. DSL with an Infinilink router. This will be
the only viewer.
My parents computer in another city: XP using Comcast Cable Modem Motorola
model not listed on the router port forwarding section on the RealVNC site.
Running Zone Alarm firewall and I have VNC authorized across the board.
I have not set up any exceptions as I am not running the Window's firewall on
their systems.
I clicked on the test page for the IP address from the REALVNC page and it
confirms the email address and says there is no connection to port 5900. This
happens to both systems when I do the test.
I sort of understand ports, but not how to open one if that is my problem. I
get the same error trying to connect to both systems.
Any help would be greatly appreciated.
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