John,

I have checked both of your suggestions but the problem remains. Thanks for
your input.

      ......Sean

  ----- Original Message -----
  From: John Burns
  To: Sean McGuinness
  Sent: Monday, April 17, 2006 11:43 AM
  Subject: Re: VNC only works one-way now


  Make sure your are using the viewer to connect to a server and not vice
versa.  Then check to make sure the firewall has not been changed.

  John

  Sean McGuinness <[EMAIL PROTECTED]> wrote:
    Hello,

    VNC used to work both ways but now does not. I used to be able to connect
to
    my girlfriends computer but now cannot. I get "unable to connect to host:
    Connection timed out (10060)". And don't know if this is related but when
I
    run the Server on her machine OR mine, when I hover the cursor over the
VNC
    Server (User) icon in the system tray, it only shows the first 4 sets of
    numbers, i.e., "VNC Server (User): 192.168.1.100". That's it. It used to
show
    the whole string like that listed in the picture on your website at
    http://www.realvnc.com/support/portforward.html.

    I've been through all of the documentation many times but still can't get
it
    to work again. I've forwarded the ports as outlined on your site and
    www.portfoward.com to get through my router but that didn't help (when I
first
    installed RealVNC, it worked without forwarding the port). She does not
have a
    router. ZoneAlarm on her computer (and mine) is configured to let VNC
pass
    through.

    I know this is supposed to work because I have a brokerage firm (Trade
Maven)
    that when I have problems with their software, they use a modified version
of
    VNC to connect to me and view the problem. I've used them multiple times
in
    the last week with no glitches. When I run the server on my machine, I
can
    connect to it from my girlfriend's machine. Is there a site where I can
try to
    connect to test if I'm getting out properly (excluding the "VNC Server
test
    page" listed below)?

    I also have a friend that is having trouble similar to mine...his dad in
Italy
    can connect to him, but he can't connect to his dad. Again, one-way.

    Can anyone please help me? I'm tearing my hair out over this. When I first
got
    this and started using it, it was very easy to connect to friends and
family
    but it has now seemingly become very complicated.

    Anyone willing to help can connect to my computer if you wish to test it
but I
    think my trouble is with viewing another server, not being viewed. (The
"VNC
    Server test page" link on page
http://www.realvnc.com/support/portforward.html
    works fine and can see that I have a server running.)

    Thanks so much for any help,

    ......Sean
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