I have a customer in market research who is legally required to manually dial calls to cell phones. Right now they are considering abandoning all of their auto/predictive dialer software and going to manual dial for everything, because the list-scrubbing services have been shown to be inaccurate. There are extreme penalties for auto-dialing a cell phone, and "best effort" is NOT a defense to this, at all. For example, Gallup just settle a claim for $12M.
So they need a totally accurate way to prevent a cell phone call from originating from their dialer. The only thing I can think of is some sort of LRN dip + LRN-to-carrier-type response. One of their people talked to Neustar, but didn't get great answers because he doesn't really understand telephony. Before I get in touch with Neustar, I thought I'd see if people here have some ideas. If you provide a commercial product for this, please feel free to tell me so on or off list, the customer is willing to pay for the service and we're open to all options. I don't have a budget number yet but manual dialing is going to cost them quite a bit for some types of studies.
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