Isn't it impossible to decide if a number is a cell phone or a land line because of local number portability?
On Tue, Aug 18, 2015 at 2:34 PM, Matthew Crocker <matt...@corp.crocker.com> wrote: > > > Depending on your switch you should be able to build a profile for the > customer and reject calls going to cell phone LRN providers. > > Personally, I wouldn’t take on the liability of guaranteeing their > auto-dialer only calls landlines. You would end up being sued if you make > a mistake. IMHO, let them manually dial or find a list scrubbing company > that actually works. > > — > > Matthew Crocker > President - Crocker Communications, Inc. > Managing Partner - Crocker Telecommunications, LLC > E: matt...@corp.crocker.com > E: matt...@crocker.com > > > On Aug 18, 2015, at 4:30 PM, Carlos Alvarez <caalva...@gmail.com> wrote: > > I have a customer in market research who is legally required to manually > dial calls to cell phones. Right now they are considering abandoning all > of their auto/predictive dialer software and going to manual dial for > everything, because the list-scrubbing services have been shown to be > inaccurate. There are extreme penalties for auto-dialing a cell phone, and > "best effort" is NOT a defense to this, at all. For example, Gallup just > settle a claim for $12M. > > So they need a totally accurate way to prevent a cell phone call from > originating from their dialer. The only thing I can think of is some sort > of LRN dip + LRN-to-carrier-type response. One of their people talked to > Neustar, but didn't get great answers because he doesn't really understand > telephony. Before I get in touch with Neustar, I thought I'd see if people > here have some ideas. > > If you provide a commercial product for this, please feel free to tell me > so on or off list, the customer is willing to pay for the service and we're > open to all options. I don't have a budget number yet but manual dialing > is going to cost them quite a bit for some types of studies. > > _______________________________________________ > VoiceOps mailing list > VoiceOps@voiceops.org > https://puck.nether.net/mailman/listinfo/voiceops > > > -- Copyright 2015 Derek Andrew (excluding quotations) University of Saskatchewan Typed but not read.
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