All of these products seem to require things running on the server, or a server. We're literally looking for something to look at the existing CDR files only. For two reasons--they want to look at historical data, and we prefer not to add cruft to our voice servers. We could put it elsewhere, but then, deploying more infrastructure means a cost we need to pass on.
We already use Asternic on a couple of custom servers for call centers. On Wed, Feb 22, 2017 at 12:03 PM, Shripal Daphtary <[email protected]> wrote: > CDR-STATS.org is what we have used in the past for asterisk rollouts. --I > think you guys use asterisk, right? > > It's an easy to use interface and is pretty robust. > > It also supports free switch, kamalio, etc > > > We use Akixi for Broadworks > > > > Thanks, > > Shripal > > > On Feb 22, 2017, at 1:22 PM, Carlos Alvarez <[email protected]> wrote: > > > > Yes, I could Google it, but I often get so much more from the experience > and opinions here. > > > > We have a customer asking for some reporting capabilities such as total > calls and call time for specific extensions. Nothing really complex. > Probably 70 handsets, and they just need to know how the customer service > team is doing (report of calls/time for five phones), sales team, etc. > > > > _______________________________________________ > > VoiceOps mailing list > > [email protected] > > https://puck.nether.net/mailman/listinfo/voiceops >
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