Carlos,
While it definitely sides on the "nuclear option" side of solutions and
requires a little bit more work I would highly recommend the ELK stack
for all your data crunching/visualizing needs
Use lightweight filebeat agent to harvest CDR's, feed to logstash for
parsing/munging/deposit in elasticsearch then analyze in Kibana. It
distributes extremely well and can scale to pretty much any need.
Once you get accustomed to digesting data like this you wont go back.
DataDog is a hosted version of this but its not hard to build at all.
-Ryan
On 2/22/2017 11:32 AM, Carlos Alvarez wrote:
All of these products seem to require things running on the server, or
a server. We're literally looking for something to look at the
existing CDR files only. For two reasons--they want to look at
historical data, and we prefer not to add cruft to our voice servers.
We could put it elsewhere, but then, deploying more infrastructure
means a cost we need to pass on.
We already use Asternic on a couple of custom servers for call centers.
On Wed, Feb 22, 2017 at 12:03 PM, Shripal Daphtary <[email protected]
<mailto:[email protected]>> wrote:
CDR-STATS.org is what we have used in the past for asterisk
rollouts. --I think you guys use asterisk, right?
It's an easy to use interface and is pretty robust.
It also supports free switch, kamalio, etc
We use Akixi for Broadworks
Thanks,
Shripal
> On Feb 22, 2017, at 1:22 PM, Carlos Alvarez <[email protected]
<mailto:[email protected]>> wrote:
>
> Yes, I could Google it, but I often get so much more from the
experience and opinions here.
>
> We have a customer asking for some reporting capabilities such
as total calls and call time for specific extensions. Nothing
really complex. Probably 70 handsets, and they just need to know
how the customer service team is doing (report of calls/time for
five phones), sales team, etc.
>
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