On Thu, Jun 01, 2017 at 01:40:36PM -0700, Carlos Alvarez wrote:

> Since we see support tickets arrive from unexpected/new contacts, we know
> there must be people who need to know, but we don't know who they are.

In the logic of our new system, we designate who the standard "need to
know significant things" people are. That does rely on the customer
telling us.

-- 
Alex Balashov | Principal | Evariste Systems LLC

Tel: +1-706-510-6800 / +1-800-250-5920 (toll-free) 
Web: http://www.evaristesys.com/, http://www.csrpswitch.com/
_______________________________________________
VoiceOps mailing list
[email protected]
https://puck.nether.net/mailman/listinfo/voiceops

Reply via email to