Hi folks,
We’ve been getting occasional, very infrequent, reports of
people hitting busy signals or intercept messages when calling numbers routed
to us. At first we thought the issue was between us and Peerless but we now
have reports with bandwidth and Inteliquent. So, then of course naturally we
thought the issue was in our systems. But again, we’ve come up empty. We also
thought it may be trunk or port limitations upstream. Have checked those. No
dice.
The issue seems to always be the same. Customer from cell phone
or landline dials a number, reaches a busy signal or intercept message. All
reports are from Verizon or AT&T callers. We check our logs, don’t see any
attempt to even reach our system (we log freakin everything). So we reach out
to the upstream provider, and they too claim it never reached their
tandem/network.
I know everyone on earth is currently WFH so perhaps that
warrants just shutting up & dealing with it but I’ve been surprised not to see
any chatter on this list or elsewhere in this regard. Is anyone else having
indications of capacity issues (and are y’all just not talking about it) or is
it just us and we should keep looking?
- Darren
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