Historically this has been on the carrier to perform the necessary translation and route to the appropriate local dig-alert number, just as the carrier redirects 611 to their own support desk. This was also easier when a switch only had one digalert line to worry about.

Once upon a time I had an exhaustive list of routing numbers in my nation-wide translations table.


On 3/24/2020 8:18 AM, Carlos Alvarez wrote:
We're in the US, and yes 811 is the underground utility line, but I don't think any of our carriers will pass it.  I don't recall the details on who does what, but carriers like Intelliquent, Bandwidth, and thinQ all do 911 testing on 711/811.

Yeah, I just tried 811 to Intelliquent and it read back my phone number.


On Tue, Mar 24, 2020 at 8:14 AM Mike Hammett <[email protected] <mailto:[email protected]>> wrote:

    What country is this? I believe 811 is supposed to be a USA-wide
    number to call for locating utilities for digging projects.



    -----
    Mike Hammett
    Intelligent Computing Solutions
    http://www.ics-il.com



    Midwest Internet Exchange
    http://www.midwest-ix.com



    ------------------------------------------------------------------------
    *From: *"Carlos Alvarez" <[email protected]
    <mailto:[email protected]>>
    *To: *[email protected] <mailto:[email protected]>
    *Sent: *Tuesday, March 24, 2020 10:10:37 AM
    *Subject: *Re: [VoiceOps] Three Digit Numbers

    We don't handle any others in a traditional way.  Well, 611 is
    actually in place, to our support line, but it has never once been
    used. 811 and 711 are used for 911 testing without a real 911
    call, as carriers mostly use those for automated systems that
    return your 911 info.

    On Tue, Mar 24, 2020 at 7:55 AM Mike Hammett <[email protected]
    <mailto:[email protected]>> wrote:

        What three digit numbers are commonly in use and how are
        people routing them?

        Obviously there's 911 and that has a whole routing ecosystem.
        What about 811? 311? X11?


        What other special numbers are people handling?



        -----
        Mike Hammett
        Intelligent Computing Solutions
        http://www.ics-il.com



        Midwest Internet Exchange
        http://www.midwest-ix.com


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