I did devise a new one yesterday that seems to get them to hang up quickly. I 
request a transfer to a live agent, then:

Me: [seemingly ignoring the call centre agent and talking to someone across the 
room] 

"Sandy, go ahead and conference the FBI in on this one, huge fraud."

-- Alex

> On Mar 19, 2026, at 12:10 AM, Mike Johnston via VoiceOps 
> <[email protected]> wrote:
> 
> 
> "So gift cards from the Walmart should work?"
> "Yes."
> "And just to be clear, you work for the US government, with the IRS?"
> "Yes."
> "Perfect.  That should be everything I need to complete this traceback form.  
> You do realize you called a telephone company, right?"


--
Alex Balashov
Principal Consultant
Evariste Systems LLC
Web: https://evaristesys.com, https://www.csrpswitch.com
Tel: +1-706-510-6800

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