On 28/4/04 10:58 AM, "Paul Day" <[EMAIL PROTECTED]> wrote:

> *sigh*
> 
> Does anyone have any advice for me on where I can go from here?
> 
> I'm having fun with NextByte Nedlands at the moment. I bought a new
> PowerBook and got given a 2nd hand one. They're now saying I was _told_ I
> was being given a 2nd hand model (while still paying full-price)...
> 
> Problems with the PowerBook I was given:
> - Didn't come with a power adapter. One is apparently on order.
> - Didn't come with a travel plug.
> - Didn't come with the modem telephone line cable.
> - Power cord has a 6mm long cut in the outer sheath.
> - Packagaing all openned multiple times, slightly damaged - obviously old
> and used.
> - Head of 3rd screw in battery bay stripped.
> - Metal case around battery/latch button warped.
> - Fingerprint tarnishes inside the battery and RAM bays.
> - Came with 10.2 DVD in the drive with no documentation or license.
> Collected 10.3 the next day and it was only an upgrade set and was CDs
> rather than a DVD. Bit hard to do a fresh install with an upgrade set.
> - Came with an _iBook_ RCA/svideo adapter that I've since returned.
> 

<snip>

> Does anyone have any advice for me on where to go from here? :( I thought
> owning a sexy new PowerBook would be fun...
> 
> PD


On your receipt does it say that you have received a second hand Powerbook?
You can also check the serial number online at <http://serial.apple.com.au>
and see what history it has had.  If the receipt is marked second hand, does
NextByte have a second hand reseller licence?  If it is marked demo on the
receipt, then you are kind of stuck.

If your receipt does not say it is a second hand or demo laptop, then you
have every right to take it further with Fair Trading (or whoever they are
called these days).

Geez, you would think they would at least have the commonsense to put the
right CDs in the box, with a power adapter, and give it a clean!

Seeya

Rod!