In message <[EMAIL PROTECTED]>
on Thu, Feb 24, 2005 at 09:08:01AM +0800, Adrian Skehan wrote:
> I seem to hear a lot about these things failing one way or another
> which makes me wonder about their reliability.

I have no idea about iPods, but look at this for perspective:

http://www.theregister.co.uk/2004/11/15/3g_phone_repairs/
This UK news article reports that "2001 and 2002 were bonanza years for
[mobile telephone repair company] NSH Techlogistics, as the company did
?60m and ?52m of business respectively. However, business in 2003
looked slimmer than Bob Cratchett on Christmas Eve, as turnover slumped
to ?23m for 2003. Nokia phones, it seems, just aren't as crap as they
used to be...One of NSH's rivals, CRC Group, is similarly suffering from
the drought of dud phones. CRC's accounts state: The level of sales
transacted with Nokia, CRC's largest customer, reduced by ?45 million
compared to 2002 as a result of the improved reliability of Nokia mobile
handsets and changes made to the service management contract between CRC
and Nokia."

My point is not about the improved reliability, but about the relative
unreliability that existed with these mobile phones in the first place.
(Maybe they are still just an unreliable but people are obtaining new
phones instead of repairing old ones?) Perhaps the problem with iPods
is just that you "hear about it" more?