Rest assured it is being investigated.
And, Management are aware.

I've hassled them about it before when I got an e-mail response from their tech support that assumed I was a PC user.

You just have to read their monthly mail out with lots of PC tips and tricks, and the odd (often incorrect or pre Mac-OS X) Mac tip.

But hey, I never bother to call support unless my connection's broken, and all the other ISP's I've used are worse than WestNet with regards to Mac knowledge anyway :) At least WestNet replied to my e-mails.

Have fun,
Shay
--
=========================== Shay  Telfer ================================
 Perth, Western Australia   Technomancer  Join Team Sungroper in the
 Opinions for hire              [POQ]     2005 World Solar Challenge
 http://public.xdi.org/=Shay    fnord     <http://sungroper.asn.au/>