Inspite of two back ups I lost iTunes,iPhoto, and Entourage emails.After the
fifth attempt and two hours and forty minutes install I now have a mangled
copy of Tiger. As a cynical old veteran I know I have no comeback from
Apple( yes I did read the fine print carefully) but it seems that you need
an independent back up (not Disk Copy) removed from the machine. Has anyone
any knowledge  of  dud install disks from Apple?

Regards
Mike Armson