I'm updating my wifes laptop to 10.3.9 to see if that makes any difference.

She is currently using 10.3.2, the modem is the standard apple used on the iBook 700.

I can't attach a screen dump of the TCP/IP settings because WAMUG only excepts text and I don't know the modem string?

Thanks again!

Regards Chris Griffiths

On 30/11/2005, at 10:57 PM, Robert Howells wrote:


On 30/11/2005, at 2:05 PM, Chris Griffiths wrote:

Hi Guys,

My wife needs to connect to her server to get email etc. via a dial up
account. Sometimes it works and sometimes it doesn't. When it doesn't
it gives the message "A modem error occurred please verify your
settings and try again". I rang the techo guy at the server and asked
what I should do and he said to change the modem setting from (v.92) to
(v.90). So I did that. I connected a few times and then gave me the
same error message. It connected a few times on v.92 as well.

The DNS settings just come on automatically which I have been told is
correct.

Any ideas?

Hi Chris thanks for the compliment ,  but really I am not Psychic .

Need lot's more information :

What Macintosh
What OS
What Modem
What TCP/ IP settings  .. Screen dump would be good if sent direct
What Modem Initialisation string
What ISP


Any other settings that I should change and try? The techo
guy said that Macs are hard to adjust

Sounds like you got the usual dummy . The educated Techies know what Macs are like .
That's the usual response when it's all too hard.

I had a Windows ISP at one stage who had multiple servers and big problems with dial up. It was a particular server problem and had something to do with software timing between
the servers . It's years ago now .  They kept saying it was my end.

Funny thing, everything worked fine when I moved to another ISP


Bob



(which really pissed me off)
because I know that you can do anything on a mac. So I'm assuming he
just doesn't know about macs.

Thanks in advance!

Regards Chris Griffiths


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