To all those that replied to my request for assistance, a very humble apology for taking so long to say 'Thank you'! No creative excuses unfortunately, just very slack!

I shall address each reply below:

Eugene & Mark: As suggested, I downloaded 'Graphics Converter' and was extremely pleased to find that I was able to successfully open the problem .tif files and save them in another format.

Bob: I am using OS X 10.5.3 and Preview 4.1. Thank you for the offer of attempting to open one of the files for me but as I now have a solution there is no need for me to waste any more of your time.

Ronni: As per your suggestion, I did rename a number of my .tif files to .tiff but regardless of the file extension, Preview was unable to open any of them and I continued to receive the same error message. Interestingly though, when I use the search feature in Finder to list all .tif files, they are all already categorised as .TIFF files in the 'Kind' column? Thank you for your reply though and for all of the other information that you so regularly contribute to the group.

Bob: I had no problem viewing your two images, both in Mail and with Preview. Thank you for your reply.

Kind regards,

David Ring.


On 26 May 2008, at 16:24, Eugene wrote:

David,

go to Graphics Converter from from Lemke Software <http://www.lemkesoft.com/ > it will convert almost every graphic format to almost any other.

I am however surprised that Preview doesn't do it. Perhaps it uses a compressor that is not supported by the Mac?

                     Regards,
                     Eugene


On 26/05/2008, at 8:12 PM, David Ring wrote:

I have recently converted from a Windows PC to my first Mac. I have managed to successfully transfer all of the necessary files (eg personal files, photos etc) from my PC to my Mac however I am now having difficulty viewing one particular file format. I utilised the "Microsoft Office Document Imaging" software on my PC to capture scanned document images, which were saved with a .tif extension. When I try to open these files on my Mac using Preview I get the following message "Couldn’t open the file. It may be corrupt or a file format that Preview doesn’t recognise."

In an attempt to determine if the files had been corrupted in the transfer process, I transferred a number of the files back to my PC and successfully opened them. The file sizes have remained unchanged.

I would appreciate any advice regarding the steps I need to take in order to view these files on my Mac.

Kind regards,

David Ring.





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