Hi Laura,

No, don't install Snow Leopard!

A). Repair Disk.

1.  Start from your Mac OS X Install disc: Insert the installation disc, then 
restart the computer while holding the C key.

2.  When your computer finishes starting up from the disc,  select your 
language first, then select Disk Utility from the Installer menu (at the top of 
your screen).
Important: Do not click Continue in the first screen of the Installer. If you 
do, you must restart from the disc again to access Disk Utility.

3.  Click the First Aid tab.

4.  Click the disclosure triangle to the left of the hard drive icon to display 
the names of your hard disk volumes and partitions.

5.  Select your Mac OS X volume (sub-entry below the drive entry).

6.  Click Repair. Disk Utility checks and repairs the disk.

If Disk Utility reports any errors have been fixed, then re-run Repair Disk 
until no errors are reported.

B)  Then click on Repair Permissions.

Cheers,
Ronni

17" MacBook Pro  Intel Core i7
2.66GHz / 4GB / 1067 MHz DDR3 / 500GB Serial ATA Drive @ 7200rpm

OS X 10.6.3 Snow Leopard
Windows 7 Ultimate (under sufferance)

On 23/10/2010, at 4:02 PM, Laura Webb wrote:

> 
> Hi Ronni
> 
> If you are on an enforced medical break I'm not sure I should be bothering 
> you but you did reply and I thank you for that.
> 
> I am using Snow Leopard and as you suggested, have inserted the installation 
> disk into the MacBook and am at the window that says "install". So do I go 
> ahead and re install SL
> and then find Disk Utility. I'm a bit nervous of going ahead given that SL is 
> already installed.
> 
> One good thing to come from this is that I now have Mail set up on the Mac 
> Mini and after deleting more than 600 emails it's back to normal! I also get 
> to really use the great little wireless keyboard that has, so far, had very 
> little use.
> 
> Kind regards
> Laura
> 
> 
> 
> OOne gn 23/10/2010, at 3:35 PM, Ronda Brown wrote:
> 
>> 
>> Hi Laura,
>> 
>> I am still on an enforced medical break from WAMUG.
>> 
>> I presume you have Held down the power button for 5-10 seconds to putdown 
>> the MB.
>> After doing the force shutdown you need to Repair the HardDrive.
>> 
>> What version of the OS X is installed?
>> Insert the  OS X Install disc of the version of the OS X which is installed, 
>> start up from the Install disc by holding down the c key during startup, and 
>> launch Disk Utility to repair the hard drive. 
>> Then start up normally and use Disk Utility on the hard drive to repair 
>> permissions. 
>> You should do this every time you do an emergency shutdown in case the hard 
>> shutdown caused hard drive corruption.
>> 
>> Cheers,
>> Ronni 
>> 
>> Sent from Ronni's iPad
>> 
>> On 23/10/2010, at 2:27 PM, "[email protected]" <[email protected]> wrote:
>> 
>>> 
>>> 
>>> Good afternoon all
>>> 
>>> I'm hoping someone can help. My MacBook screen has frozen and does not 
>>> respond to anything I try and do.
>>> 
>>> I've shut down and started up again several times to no avail. Initially 
>>> everything seems OK, normal screen, insert password, 
>>> then the iCal window appears (set up to appear at log in). I had thought 
>>> booting from the external drive might work but 
>>> because the iCal window fills the screen I can't see the exterior drive 
>>> icon (assuming it is there somewhere)
>>> 
>>> I know there is some way of starting up in safe mode but not sure how to do 
>>> that or even if that might work.
>>> 
>>> Fortunately I have a MacMini as part of my EyeTV set up so that's what I am 
>>> using to post this call for help. Never thought I 
>>> would need to use it for this purpose. I don't have Mail set up on the Mini 
>>> so am using webmail. 
>>> 
>>> Any advice would be much appreciated.
>>> 
>>> Regards
>>> 
>>> Laura
>>> 
>>> MacBook SL (sorry can't give more specs)
>>> 








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