Hi John, The page I referenced previously: > on 23/11/10 10:08 AM, Neil Houghton at [email protected] wrote: > >> > >> > See also this article "Firefox crashes when you open it": >> > >> > <http://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it> >> > >> > >> > Neil
Also includes: > Firefox does not start in Safe Mode > > If Firefox also crashes when you try to open it in Safe Mode, the following > sections include information that can help you resolve the problem. I suggest you work through all the steps they list and see what the crash reports tell you. Cheers Neil -- Neil R. Houghton Albany, Western Australia Tel: +61 8 9841 6063 Email: [email protected] on 23/11/10 11:39 AM, John Daniels at [email protected] wrote: > Thanks Ronni and Neil > I have tried your recommendations without success. Firefox will not start in > safe mode although it does bring up the safe mode screen on which I can select > restart etc without success. > Cheers > John > On 23/11/2010, at 6:08 AM, Ronda Brown wrote: > >> Hi John, >> >> If you are sure you have installed the correct version for your Mac. Check >> any plugins you have added. To find the plugin that is causing the problem. >> Go to Tools > Add-On¹s. From this list, it will show every plugin that is >> currently loaded. >> To find the problem plugin, disable every single one. Also uninstall all of >> the ones you don¹t need. The more plugin¹s you have the slower Firefox is. >> Once you have disabled every single one restart Firefox, and start one at a >> time. Surf the web, if it survives enable the next one. So on and so forth. >> >> >> Sent from Ronni's iPad >> >> On 22/11/2010, at 9:49 PM, John Daniels <[email protected]> wrote: >> >>> >>> Hi all >>> My Firefox started to crash yesterday when I entered a URL. It continued >>> today so I uninstalled it and reloaded it from the Mozilla site. Now it >>> opens and immediately crashes. Safari is working OK and iantivirus does not >>> pick anything up. >>> Can anyone suggest where I go from here? >>> Cheers >>> John >>> >>> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:[email protected]>
