Hi John, Just adding to Joe's suggestions. Do you have Firefox running in 64-bit mode or 32-bit? If in 64-bit mode, earlier versions of Flash Player won't run in 64-bit Browsers. http://get.adobe.com/flashplayer/
Did you try starting Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe%20Mode Have you checked for plugins that might not be compatible with Firefox? HD > Library > Internet Plugins & Home > Library > Internet Plugins. If you have tried all the troubleshooting steps on the Firefox website that we sent you in previous emails, and everyone's suggestions, and still having this problem, I would think you have exhausted all avenues ... Use Safari ;-) Sent from Ronni's iPad On 05/12/2010, at 4:59 PM, Joseph Mastrella <[email protected]> wrote: > Greetings! I had the same problem a couple of months ago. I deleted Adobe > Air, Adobe Reader, and Adobe Flash Player. I also deleted Fire Fox, All > programs were deleted using App Zapper. I then downloaded the latest version > of Fire Fox and the latest version of Adobe Reader. My Fire Fix crashing > problem was resolved. > > Cheers, Joe > > On Sun, Dec 5, 2010 at 3:34 PM, John Daniels <[email protected]> wrote: > > Hi Ronni > I have trashed Firefox and removed all related files using App Trap and also > deleted all previous downloads and the Application Support/Firefox folder. I > could not then find any trace of Mozilla or Firefox on the HDD. > > I reloaded Firefox from the Apple site, installed it, opened it and it quit > immediately. > > I can't think of anything else to try. Something must be interfering with it > since I had been using it for a long time without a problem. > > Any other suggestions would be welcome. > > Cheers > John > > On 01/12/2010, at 8:42 PM, Ronda Brown wrote: > > > > > Hi John, > > > > When you say you have trashed Firefox & all related files, did you drag the > > Firefox app into the Trash and then remove the Library/Application > > Support/Firefox folder. This will remove Firefox completely, your > > bookmarks, browser settings, plug-in details the lot. > > > > When you've removed all the traces of the browser on your computer you > > simply visit the getfirefox browser website, download the right version for > > you and reinstall. > > > > Cheers, > > Ronni > > > > Sent from Ronni's iPad > > > > On 01/12/2010, at 7:39 PM, John Daniels <[email protected]> wrote: > > > >> > >> Hi Paul > >> I did as you suggest and Firefox worked OK in a different account even > >> after importing all bookmarks etc from Safari. I then disabled all > >> add-ons in the new account and went back to the original account. There I > >> trashed Firefox and all related files and reinstalled it from Mozilla. It > >> still crashed when opened before I was able to do anything with it. > >> Does this mean anything to you? > >> Cheers > >> John > >> On 01/12/2010, at 6:31 AM, Paul K wrote: > >> > >>> > >>> Hi John, > >>> > >>> Another way to perform the same test is to create a new user in OSX > >>> and log in, if Firefox works then that would be telling. > >>> > >>> Cheers > >>> Paul > >>> > >>> > >>> > >>> -- The WA Macintosh User Group Mailing List -- > >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > >>> Unsubscribe - <mailto:[email protected]> > >>> > >> > >> > >> > >> > >> -- The WA Macintosh User Group Mailing List -- > >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > >> Unsubscribe - <mailto:[email protected]> > >> > > > > > > > > > > -- The WA Macintosh User Group Mailing List -- > > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > > Unsubscribe - <mailto:[email protected]> > > > > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:[email protected]> > > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:[email protected]>
