Hi Ronni
I have trashed Firefox and removed all related files using App Trap and also
deleted all previous downloads and the Application Support/Firefox folder. I
could not then find any trace of Mozilla or Firefox on the HDD.
I reloaded Firefox from the Apple site, installed it, opened it and it quit
immediately.
I can't think of anything else to try. Something must be interfering with it
since I had been using it for a long time without a problem.
Any other suggestions would be welcome.
Cheers
John
On 01/12/2010, at 8:42 PM, Ronda Brown wrote:
>
> Hi John,
>
> When you say you have trashed Firefox & all related files, did you drag the
> Firefox app into the Trash and then remove the Library/Application
> Support/Firefox folder. This will remove Firefox completely, your bookmarks,
> browser settings, plug-in details the lot.
>
> When you've removed all the traces of the browser on your computer you simply
> visit the getfirefox browser website, download the right version for you and
> reinstall.
>
> Cheers,
> Ronni
>
> Sent from Ronni's iPad
>
> On 01/12/2010, at 7:39 PM, John Daniels <[email protected]> wrote:
>
>>
>> Hi Paul
>> I did as you suggest and Firefox worked OK in a different account even after
>> importing all bookmarks etc from Safari. I then disabled all add-ons in the
>> new account and went back to the original account. There I trashed Firefox
>> and all related files and reinstalled it from Mozilla. It still crashed
>> when opened before I was able to do anything with it.
>> Does this mean anything to you?
>> Cheers
>> John
>> On 01/12/2010, at 6:31 AM, Paul K wrote:
>>
>>>
>>> Hi John,
>>>
>>> Another way to perform the same test is to create a new user in OSX
>>> and log in, if Firefox works then that would be telling.
>>>
>>> Cheers
>>> Paul
>>>
>>>
>>>
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>>
>>
>>
>>
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>
>
>
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