On 15/12/2010, at 5:21 PM, Ronda Brown wrote:

> 
> 
> On 15/12/2010, at 4:35 PM, Pat wrote:
> 
>> 
>> 
>> On 15/12/2010, at 9:09 AM, Ronda Brown wrote:
>> 
>>> 
>>> 
>>> On 14/12/2010, at 6:38 PM, Pat wrote:
>>> 
>>>> On 14/12/2010, at 5:07 PM, Ronda Brown wrote:
>>>> 
>>>>> 
>>>>> 
>>>>> On 14/12/2010, at 4:47 PM, Ronda Brown wrote:
>>>>> 
>>>>>> 
>>>>>> 
>>>>>> On 14/12/2010, at 4:09 PM, Pat wrote:
>>>>>> 
>>>>>>> 
>>>>>>> A few months ago I bought a Mac mini plus wireless keyboard and magic 
>>>>>>> trackpad to use mainly for recording TV programs.  I was very busy at 
>>>>>>> the time; everything seemed to work OK.  I was able to program TV shows 
>>>>>>> and they got recorded.
>>>>>>> 
>>>>>>> Recently, I started wondering about the gestures that are supposed to 
>>>>>>> be used with the trackpad - they didn't work on mine.  When I looked at 
>>>>>>> 'About this Mac', the keyboard and trackpad were both listed in the 
>>>>>>> Bluetooth section.  When I look at System Preferences, it doesn't see 
>>>>>>> the trackpad.  I have tried restarting and searching for a trackpad, 
>>>>>>> but the little 'wait' wheel just keeps going around with no result.
>>>>>>> 
>>>>>>> What can I do to introduce the trackpad to its preferences?
>>>>>> 
>>>>>> Hi Pat,
>>>>>> 
>>>>>> When you turn the Track Pad on does the green light start blinking?
>>>>>> If not:
>>>>>> 
>>>>>> When you turn it on, the green light goes on but it does not start 
>>>>>> blinking, and trackpad in system preferences can't find your trackpad.
>>>>>> Hold down the 'on' button on the trackpad until the light starts to 
>>>>>> blink. 
>>>>>> This is a reset that forces the trackpad to 'unlink' with whatever it 
>>>>>> thinks it is linked to, and to make itself discoverable. 
>>>>>> Once the green light is blinking, just go to trackpad in system 
>>>>>> preferences and it will quickly discover your new device.
>>>>>> 
>>>>>> Cheers,
>>>>>> Ronni
>>>>>> 
>>>>>> 17" MacBook Pro  Intel Core i7
>>>>>> 2.66GHz / 8GB / 1067 MHz DDR3 / 500GB Serial ATA Drive @ 7200rpm
>>>>>> 
>>>>>> OS X 10.6.4 Snow Leopard
>>>>>> Windows 7 Ultimate (under sufferance)
>>>>> 
>>>>> Hi again Pat,
>>>>> 
>>>>> I forgot to mention if you had installed the Magic Trackpad and 
>>>>> Multi-Touch Trackpad Update 1.0?
>>>>> Software Update should have shown it after you originally setup the Track 
>>>>> Pad.
>>>>> You can check by Opening Software Update > Preferences - click on 
>>>>> "Installed Software", scroll to find Magic Trackpad and Multi-Touch 
>>>>> Update version 1.0 
>>>>> 
>>>>> <http://support.apple.com/kb/DL1066>
>>>>> Magic Trackpad and Multi-Touch Trackpad Update 1.0
>>>>> 
>>>>> Cheers,
>>>>> Ronni
>>>> 
>>>> Hi, Ronni, thanks for the quick reply.
>>>> 
>>>> OK.  Here's what's happening.  The trackpad update was already installed.  
>>>> I held the button down until the message 'trackpad connected' came up.  I 
>>>> thought, wow, that was fast and easy.  However, I played with it for a few 
>>>> minutes, and then - back to nothing.  Held the button down again, and the 
>>>> message 'trackpad off' appeared.  I kept trying this - it would connect, 
>>>> but would only stay connected for a minute or so.  The battery level was 
>>>> 91% when I started, hopefully that is sufficient to keep it going.
>>>> 
>>>> At no point did the green light blink.  Holding the button down only made 
>>>> the green light appear and stay steady about 5 seconds and then go off 
>>>> again.  And still Bluetooth in System Preferences says that the trackpad 
>>>> is recognised and connected.
>>> 
>>> Hi Pat,
>>> 
>>>>> And still Bluetooth in System Preferences says that the trackpad is 
>>>>> recognised and connected.
>>> 
>>> The Magic Trackpad  is now recognised and connected … but it is not 
>>> maintaining connection. Is that what you mean?
>>> 
>>>> 
>>>> So, I am still mystified, but grateful for your reply.
>>>> Pat
>>> 
>>> Cheers,
>>> Ronni
>> 
>> Hi, Ronni,
>> 
>> Yes, that is it exactly.  Or I should say, it gets recognised and connected 
>> but then looses that recognition and connection within about a minute.
> 
> Hi Pat,
> 
> You are using at least OS X 10.6.4? You don't have "USB Overdrive" installed 
> do you as it is incompatible & needs to be uninstalled using the uninstaller.?
> Have you tried other batteries?
> 
> I don't really know what to suggest, as I'm not sure what is happening here. 
> It sounds as though it might not be paired correctly.
> Perhaps start again …  try Restarting the Mac Mini and re-pair the magic 
> trackpad.
> 
> To re-pair, you will first need to un-pair via blue tooth, then go back into 
> system preferences click on Trackpad, click on “set up bluetooth trackpad”, 
> make sure that your power is on and then follow the instructions.
> 
> ---
> Did you originally install the Magic TrackPad like this:
> <http://www.maciverse.com/how-to-install-apples-magic-trackpad.html>
> 
> How to setup & use Magic Trackpad
> http://www.wonderhowto.com/how-to-set-up-and-use-apple-magic-trackpad-389322/
> 
> Cheers,
> Ronni

Hi, Ronni,
The OS is up-to-date Snow Leopard.  Don't have "USB Overdrive" installed.  I 
will try your suggestions and let you know if it helps.

Thanks very much!
Pat


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