Hi Ronni, Yes, it is in there (with the "hide" box checked).
Cheers Neil -- Neil R. Houghton Albany, Western Australia Tel: +61 8 9841 6063 Email: n...@possumology.com on 16/8/11 11:37 AM, Ronda Brown at ro...@mac.com wrote: > > Hi Neil, > > In System Preferences > Accounts - Login Items, is iTunesHelper there? > > Cheers, > Ronni > > On 16/08/2011, at 11:12 AM, Neil Houghton wrote: > >> >> Hi all, >> >> After a prolonged troubleshooting process, I have finally got my iPhone >> unlocked from Telstra. I'll give the salient details - in case it gives a >> clue to the current problem. >> >> The phone was bought at the Perth Applestore on a Telstra $49 cap plan - >> which was set-up by the Apple guy while I was at the store. I'm heading >> overseas shortly - so I thought I would unlock the phone to allow use of >> local SIMs. >> >> I tried the normal unlock process with Telstra but,when they put my IMEI >> number into their unlock tool it kept coming up with an error message - to >> the effect that the phone was not locked to Telstra - it was either unlocked >> or locked to another carrier. >> >> I told them that this was not the case, but all I got was the "that is what >> the system tells me" line. Their only suggestion was to call Applecare, >> which I did - they confirmed that their records showed the phone as being >> locked to Telstra!! >> >> I will spare you the endless phone calls, etc spent on trying to solve this. >> I worked with an understanding and patient Applecare rep and we finally got >> the phone unlocked. From what I gathered, Telstra had somehow got an error >> in the IMEI number recorded against my account (a discrepancy in the last >> digit) but addressing it involved (over several days) several resets of the >> phone and a re-registering of the phone by Apple in the middle of the >> process. >> >> Anyway, at the end of the day I got the "Congratulations your iPhone is now >> unlocked" message, got my phone all synched up again and off I went. >> >> >> The problem is this: >> >> It used to be that whenever I plugged the iPhone into the computer, it would >> fire up iTunes and synch the phone. >> >> Now it doesn't - that is, it doesn't fire up iTunes - when I fire up iTunes >> manually, the synch goes ahead as normal. >> >> >> I have checked in iTunes and: >> >> The iPhone software is up to date >> >> In the preferences/devices the "prevent from synching automatically" box is >> not checked - so this is all OK and the synch DOES happen when iTunes is >> started. >> >> If I select the iPhone in the sidebar and go to the "summary" tab, the "open >> iTunes when this iPhone is connected" box IS checked - but this is what is >> NOT happening. >> >> Any suggestions? >> >> >> Cheers >> >> >> Neil >> -- >> Neil R. Houghton >> Albany, Western Australia >> Tel: +61 8 9841 6063 >> Email: n...@possumology.com >> > > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
