Hi Ronni, Bravo! Your second instruction (part 2) worked. Now it's all clear and now I have access to the new Mail. Thank you mostly kindly. Paul http://p21chong.wordpress.com << CLICK HERE for your reading pleasure.
On 31/03/2012, at 7:23 PM, Ronda Brown wrote: > Hi Paul, > > OS X 10.6.8 is Snow Leopard. Try an easy fix for your Mail problem first. > 1. Open Mail > 2. Click on your Gmail Mailbox that is showing the incorrect message count > (to select it) > 3. In the Menu Bar, click Mailbox > Rebuild > > If that does not solve the problem: > > 1. Quit Mail > 2. Go to your Home Folder (your little house, possibly named ‘paul’) > 3. Navigate to Home -> Library -> Mail (this is where all your mail is stored) > 4. Find and drag the file “Envelope Index” to the Trash > 5. Open Mail. > > It will tell you that you need to “reimport” all your messages (just as it > may have done when you upgraded from Leopard to Snow Leopard). Let it do > so—it’s recreating your envelope index from scratch, but don’t worry, you > won’t lose any data, such as labels or message status—and when it finishes, > your mailbox should behave correctly. > > > Cheers, > Ronni > > 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt" > 2.3GHz / 8GB / 750GB @ 7200rpm HD > > OS X 10.7.3 Lion > Windows 7 Ultimate (under sufferance) > > > On 31/03/2012, at 6:39 PM, Paul Chong wrote: > >> Dear Ronni, >> Technically, I'm quite hopeless. >> I am sure your instructions are very clear to anyone, but I can't even >> proceed beyond Item 2 >> as per your instruction (i.e. Finder ~ Library etc. No Library is listed as >> such. >> >> I am using Mac OS X Version 10.6.8. I don't even know what's snow leopard or >> Lion. >> >> Please excuse my ignorance; after all, I'll be 74 in May. >> >> Thanks for helping out. >> Paul >> >> >> >> On 31/03/2012, at 8:37 AM, Ronda Brown wrote: >> >>> Hi Paul, >>> >>> You don't mention what OS X or version of Apple Mail this is happening in. >>> You could try this if it is Snow Leopard; If Lion post back as a little >>> different to find Envelop Index in Lion. >>> >>> 1. Quit Mail if it’s running. >>> >>> 2. In the Finder, go to ~/Library/Mail/ (the tilde represents your Home >>> Library). This is where all your mail is locally stored. >>> >>> 3. Locate Envelope Index and move it to the Trash. Don't empty the trash >>> yet. . >>> >>> 4. Open Mail. It will tell you that your mail needs to be “imported”. >>> Click Continue and Mail will proceed to re-create Envelope Index — >>> Mail says it’s “importing”, but it just re-creates the index. >>> >>> Cheers, >>> Ronni >>> Sent from Ronni's iPad >>> >>> On 31/03/2012, at 3:16 AM, Paul Chong <[email protected]> wrote: >>> >>>> I have this problem with the gmail read/unread number indicator. >>>> Though I have read through all my emails a persistent number still appears >>>> against my gmail >>>> as unread. What can I do to get rid of this number? >>>> Paul > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
