Hi Paul, When you moved the Envelope Index to the Trash and then opened Mail, did you allow it to complete recreating your envelope index? If you did not that could explain the 'beach ball' spinning.
Without knowing how you have setup your gmail account on the Web and in Mail it is difficult to reply to your question. Are you using POP or IMAP access? With POP access, the read/unread flags will not synchronise. With IMAP, they synchronise automatically, when the client connects to the server. Cheers, Ronni Sent from Ronni's iPad On 01/04/2012, at 8:16 AM, Paul Chong <[email protected]> wrote: > Hi Ronni, > Perhaps it's too soon to rejoice. > I still find the number indicator against the Mail and the cursor is still > circling unendingly. > This unstop performance by the cursor ring has been on since I thought the > problem was solved. > > What's wrong? > Paul > > On 01/04/2012, at 4:45 AM, Paul Chong wrote: > >> Hi Ronni, >> Bravo! >> Your second instruction (part 2) worked. Now it's all clear >> and now I have access to the new Mail. >> Thank you mostly kindly. >> Paul >> http://p21chong.wordpress.com << CLICK HERE for your reading pleasure. >> >> >> >> On 31/03/2012, at 7:23 PM, Ronda Brown wrote: >> >>> Hi Paul, >>> >>> OS X 10.6.8 is Snow Leopard. Try an easy fix for your Mail problem first. >>> 1. Open Mail >>> 2. Click on your Gmail Mailbox that is showing the incorrect message count >>> (to select it) >>> 3. In the Menu Bar, click Mailbox > Rebuild >>> >>> If that does not solve the problem: >>> >>> 1. Quit Mail >>> 2. Go to your Home Folder (your little house, possibly named ‘paul’) >>> 3. Navigate to Home -> Library -> Mail (this is where all your mail is >>> stored) >>> 4. Find and drag the file “Envelope Index” to the Trash >>> 5. Open Mail. >>> >>> It will tell you that you need to “reimport” all your messages (just as it >>> may have done when you upgraded from Leopard to Snow Leopard). Let it do >>> so—it’s recreating your envelope index from scratch, but don’t worry, you >>> won’t lose any data, such as labels or message status—and when it finishes, >>> your mailbox should behave correctly. >>> >>> >>> Cheers, >>> Ronni >>> >>> 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt" >>> 2.3GHz / 8GB / 750GB @ 7200rpm HD >>> >>> OS X 10.7.3 Lion >>> Windows 7 Ultimate (under sufferance) >>> >>> >>> On 31/03/2012, at 6:39 PM, Paul Chong wrote: >>> >>>> Dear Ronni, >>>> Technically, I'm quite hopeless. >>>> I am sure your instructions are very clear to anyone, but I can't even >>>> proceed beyond Item 2 >>>> as per your instruction (i.e. Finder ~ Library etc. No Library is listed >>>> as such. >>>> >>>> I am using Mac OS X Version 10.6.8. I don't even know what's snow leopard >>>> or Lion. >>>> >>>> Please excuse my ignorance; after all, I'll be 74 in May. >>>> >>>> Thanks for helping out. >>>> Paul >>>> >>>> >>>> >>>> On 31/03/2012, at 8:37 AM, Ronda Brown wrote: >>>> >>>>> Hi Paul, >>>>> >>>>> You don't mention what OS X or version of Apple Mail this is happening in. >>>>> You could try this if it is Snow Leopard; If Lion post back as a little >>>>> different to find Envelop Index in Lion. >>>>> >>>>> 1. Quit Mail if it’s running. >>>>> >>>>> 2. In the Finder, go to ~/Library/Mail/ (the tilde represents your Home >>>>> Library). This is where all your mail is locally stored. >>>>> >>>>> 3. Locate Envelope Index and move it to the Trash. Don't empty the trash >>>>> yet. . >>>>> >>>>> 4. Open Mail. It will tell you that your mail needs to be “imported”. >>>>> Click Continue and Mail will proceed to re-create Envelope Index — >>>>> Mail says it’s “importing”, but it just re-creates the index. >>>>> >>>>> Cheers, >>>>> Ronni >>>>> Sent from Ronni's iPad >>>>> >>>>> On 31/03/2012, at 3:16 AM, Paul Chong <[email protected]> wrote: >>>>> >>>>>> I have this problem with the gmail read/unread number indicator. >>>>>> Though I have read through all my emails a persistent number still >>>>>> appears against my gmail >>>>>> as unread. What can I do to get rid of this number? >>>>>> Paul >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> >> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
