Hi Being a MYOB user since the early 80's, I was dismayed the other week to find a problem with the internet re-registering of the program. Every so often (about 4 months I think) the program needs to contact head office via the internet to prove that it's legal, or alternatively I believe you can telephone to do it. I was doing my bit with the accounts of a social/service club when the program decided that the re-registration was not approved, and I had to phone MYOB to sort things out. This was (at the time) impossible, let alone inconvenient, even later having to track down receipts, code numbers etc. when not expecting to have to do so again. Then going through the process of telephoning MYOB, going through many and various voice prompts and finally waiting to talk to a real person. He did fix the problem immediately with full apologies, something to do with the introduction of Lion he said, and would probably happen once more in four months time (I think) I know it's not the fault of the person on the line, but he is my only contact! I told him that I wasn't satisfied with the situation. If they had a problem with the re-registration then it was their problem, not mine, and should have made it open slather to all in sundry until they fixed their problem. Not inconvenience every one their own customers. I told him that by the time I next had to register via telephone call I would probably have transferred my accounting program. As it was, I was already playing around with another accounting program and I am now in full change mode. The fact that for reasons beyond your own control, you can lose access to a program that you have purchased, let alone the data you have produced, is just not good enough. I will make sure that any other programs I buy will NOT be continuing registration ones. Regards Peter p.s. I always buy the programs that I use! But having had my fingers burnt on a few occasions, like to trial first. Any program I look at has this facility available.
That's my rant anyway! On 01/05/2012, at 6:04 AM, F.W. Hänel wrote: > Hi Alex, > > That's interesting. > Perhaps I should suggest to the accountant to obtain that > Partner edition V11. > > Thanks for you info. > > Cheers, Walter > On 01/05/2012, at 12:49 , Alex wrote: > >> Hi Walter >> >> The latest version of AccountEdge, v11, is not compatible with any >> Windows version of MYOB AccountRight. The cross platform >> compatibility ended with AE v9.x / AR v19.x. >> >> However, MYOB have provided a Windows programme, AccountEdge Partner >> Edition v11, for their partners, ie accountants & consultants, which >> allows them to access their clients' Mac data files if they do not >> have a Mac themselves. >> >> Cheers, Alex >> >> Alex Novakovic - Best Computer Accounting >> ABN 94 236 592 472 >> MYOB Certified Consultant >> BAS Agent # 84864005 >> Mobile: 0439 388 669 >> >> On 30/04/2012, at 9:51 PM, Julie Bedford wrote: >> >>> Hi Walter >>> >>> Definitely worth the initial outlay - in that way you are compatible >>> to all. >>> >>> Cheers >>> Jewels >>> >>> On 30/04/2012, at 9:40 PM, F.W. Hänel wrote: >>> >>>> Hi Julie, >>>> >>>> Thanks for your input. Maybe I should upgrade to a newer version, >>>> >>>> Cheers, >>>> >>>> Walter >>>> On 28/04/2012, at 11:03 , Julie Bedford wrote: >>>> >>>>> Hi Walter, >>>>> >>>>> Not sure if I can be of any use, but I use MYOB 9.6 for Mac and >>>>> when I >>>>> pass on to the accountant who uses PC, >>>>> I give him a copy of the zipped version.. The accountant always >>>>> uses >>>>> the up to date copy of MYOB for PC and >>>>> has no hassles opening, changing and then returning to me in the >>>>> zipped format. I then open it which includes >>>>> the changes he may have made and I just carry on as usual. >>>>> >>>>> If someone gives me say MYOB PC Version 17 and I open it in my >>>>> latest >>>>> MYOB 9.6, it will update the file to the 9.6 >>>>> version and when I return it to them, they won't be able to open it >>>>> as >>>>> they have an old version 17 of MYOB and not >>>>> the latest. >>>>> >>>>> I was told that Mac MYOB 9 will open PC Version 19 without updating, >>>>> (as this is the latest version on both Mac & PC) >>>>> Mac Vers 8 will open PC Version 18 without updating and so on. So >>>>> in >>>>> other words, if you give the accountant MYOB >>>>> Version 7, ask him to work on it with his version PC 17. >>>>> >>>>> I don't have any problems with the few accountants (from different >>>>> companies) I work with. >>>>> >>>>> I hope that all makes sense ? >>>>> >>>>> Jewels >>>>> >>>>> On 28/04/2012, at 8:51 PM, F.W. Hänel wrote: >>>>> >>>>>> Hi Darrel, Bob and Stuart, >>>>>> >>>>>> Thanks for your suggestions. >>>>>> Maybe I should talk to MYOB and hopefully they will still support >>>>>> AccountEdge V7. >>>>>> >>>>>> Thanks again, >>>>>> >>>>>> Walter >>>>>> On 25/04/2012, at 6:29 , Stuart Breden wrote: >>>>>> >>>>>>> Bob, depends which version is at both ends. >>>>>>> >>>>>>> Not with latest version. All on the web site. >>>>>>> >>>>>>> Stuart Breden >>>>>>> PO Box 132 >>>>>>> Kalamunda WA 6926 >>>>>>> Ph: (08) 9257 1577 >>>>>>> Mbl: 0417 053 266 >>>>>>> >>>>>>> Please consider the environment before printing this email >>>>>>> >>>>>>> >>>>>>> >>>>>>> >>>>>>> On 25/04/2012, at 6:08 PM, Robert Noll wrote: >>>>>>> >>>>>>>> Dear Walter, >>>>>>>> >>>>>>>> My accountant told me I had to have Windows for MYOB so I ran it >>>>>>>> on >>>>>>>> Windows XP using Parallels Desktop. >>>>>>>> >>>>>>>> I now understand that if you send your accountant the data off >>>>>>>> your >>>>>>>> Mac it should be read by their copy of MYOB. >>>>>>>> >>>>>>>> Kind regards, Bob >>>>>>>> >>>>>>>> On 24/04/2012, at 3:32 PM, F.W. Hänel wrote: >>>>>>>> >>>>>>>>> Hi all, >>>>>>>>> >>>>>>>>> Can a MYOB datafile (Account Edge version 7) created on 10.4.11 >>>>>>>>> be >>>>>>>>> easily converted >>>>>>>>> to Windows so the accountant can work with it ? (only once at >>>>>>>>> the >>>>>>>>> end of fin/year). >>>>>>>>> >>>>>>>>> Thanks, >>>>>>>>> >>>>>>>>> Walter >> >> >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
