Hi Jewels It was the guy at MYOB who said it was caused by Lion, I personally don't know what the cause is/was. Either way, it's their problem, not mine. Regards Peter On 01/05/2012, at 4:18 PM, Julie Bedford wrote:
> Hi Curtis, > > I have had the same problem since upgrading to the MYOB 9.6 - I have > over the past few years had to call in to re-register and I am still > using Leopard, so I doubt if it has anything to do with the fact you > are using Lion. It would appear, as you say, a problem of their making. > Cheers > Jewels > > On 01/05/2012, at 2:21 PM, Curtis Peter wrote: > >> Hi >> Being a MYOB user since the early 80's, I was dismayed the other >> week to find a problem with the internet re-registering of the >> program. Every so often (about 4 months I think) the program needs >> to contact head office via the internet to prove that it's legal, or >> alternatively I believe you can telephone to do it. >> I was doing my bit with the accounts of a social/service club when >> the program decided that the re-registration was not approved, and I >> had to phone MYOB to sort things out. This was (at the time) >> impossible, let alone inconvenient, even later having to track down >> receipts, code numbers etc. when not expecting to have to do so >> again. Then going through the process of telephoning MYOB, going >> through many and various voice prompts and finally waiting to talk >> to a real person. >> He did fix the problem immediately with full apologies, something to >> do with the introduction of Lion he said, and would probably happen >> once more in four months time (I think) >> I know it's not the fault of the person on the line, but he is my >> only contact! I told him that I wasn't satisfied with the situation. >> If they had a problem with the re-registration then it was their >> problem, not mine, and should have made it open slather to all in >> sundry until they fixed their problem. Not inconvenience every one >> their own customers. I told him that by the time I next had to >> register via telephone call I would probably have transferred my >> accounting program. >> As it was, I was already playing around with another accounting >> program and I am now in full change mode. >> The fact that for reasons beyond your own control, you can lose >> access to a program that you have purchased, let alone the data you >> have produced, is just not good enough. >> I will make sure that any other programs I buy will NOT be >> continuing registration ones. >> Regards >> Peter >> p.s. I always buy the programs that I use! But having had my fingers >> burnt on a few occasions, like to trial first. Any program I look at >> has this facility available. >> >> That's my rant anyway! >> >> On 01/05/2012, at 6:04 AM, F.W. Hänel wrote: >> >>> Hi Alex, >>> >>> That's interesting. >>> Perhaps I should suggest to the accountant to obtain that >>> Partner edition V11. >>> >>> Thanks for you info. >>> >>> Cheers, Walter >>> On 01/05/2012, at 12:49 , Alex wrote: >>> >>>> Hi Walter >>>> >>>> The latest version of AccountEdge, v11, is not compatible with any >>>> Windows version of MYOB AccountRight. The cross platform >>>> compatibility ended with AE v9.x / AR v19.x. >>>> >>>> However, MYOB have provided a Windows programme, AccountEdge Partner >>>> Edition v11, for their partners, ie accountants & consultants, which >>>> allows them to access their clients' Mac data files if they do not >>>> have a Mac themselves. >>>> >>>> Cheers, Alex >>>> >>>> Alex Novakovic - Best Computer Accounting >>>> ABN 94 236 592 472 >>>> MYOB Certified Consultant >>>> BAS Agent # 84864005 >>>> Mobile: 0439 388 669 >>>> >>>> On 30/04/2012, at 9:51 PM, Julie Bedford wrote: >>>> >>>>> Hi Walter >>>>> >>>>> Definitely worth the initial outlay - in that way you are >>>>> compatible >>>>> to all. >>>>> >>>>> Cheers >>>>> Jewels >>>>> >>>>> On 30/04/2012, at 9:40 PM, F.W. Hänel wrote: >>>>> >>>>>> Hi Julie, >>>>>> >>>>>> Thanks for your input. Maybe I should upgrade to a newer version, >>>>>> >>>>>> Cheers, >>>>>> >>>>>> Walter >>>>>> On 28/04/2012, at 11:03 , Julie Bedford wrote: >>>>>> >>>>>>> Hi Walter, >>>>>>> >>>>>>> Not sure if I can be of any use, but I use MYOB 9.6 for Mac and >>>>>>> when I >>>>>>> pass on to the accountant who uses PC, >>>>>>> I give him a copy of the zipped version.. The accountant always >>>>>>> uses >>>>>>> the up to date copy of MYOB for PC and >>>>>>> has no hassles opening, changing and then returning to me in the >>>>>>> zipped format. I then open it which includes >>>>>>> the changes he may have made and I just carry on as usual. >>>>>>> >>>>>>> If someone gives me say MYOB PC Version 17 and I open it in my >>>>>>> latest >>>>>>> MYOB 9.6, it will update the file to the 9.6 >>>>>>> version and when I return it to them, they won't be able to >>>>>>> open it >>>>>>> as >>>>>>> they have an old version 17 of MYOB and not >>>>>>> the latest. >>>>>>> >>>>>>> I was told that Mac MYOB 9 will open PC Version 19 without >>>>>>> updating, >>>>>>> (as this is the latest version on both Mac & PC) >>>>>>> Mac Vers 8 will open PC Version 18 without updating and so on. >>>>>>> So >>>>>>> in >>>>>>> other words, if you give the accountant MYOB >>>>>>> Version 7, ask him to work on it with his version PC 17. >>>>>>> >>>>>>> I don't have any problems with the few accountants (from >>>>>>> different >>>>>>> companies) I work with. >>>>>>> >>>>>>> I hope that all makes sense ? >>>>>>> >>>>>>> Jewels >>>>>>> >>>>>>> On 28/04/2012, at 8:51 PM, F.W. Hänel wrote: >>>>>>> >>>>>>>> Hi Darrel, Bob and Stuart, >>>>>>>> >>>>>>>> Thanks for your suggestions. >>>>>>>> Maybe I should talk to MYOB and hopefully they will still >>>>>>>> support >>>>>>>> AccountEdge V7. >>>>>>>> >>>>>>>> Thanks again, >>>>>>>> >>>>>>>> Walter >>>>>>>> On 25/04/2012, at 6:29 , Stuart Breden wrote: >>>>>>>> >>>>>>>>> Bob, depends which version is at both ends. >>>>>>>>> >>>>>>>>> Not with latest version. All on the web site. >>>>>>>>> >>>>>>>>> Stuart Breden >>>>>>>>> PO Box 132 >>>>>>>>> Kalamunda WA 6926 >>>>>>>>> Ph: (08) 9257 1577 >>>>>>>>> Mbl: 0417 053 266 >>>>>>>>> >>>>>>>>> Please consider the environment before printing this email >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> On 25/04/2012, at 6:08 PM, Robert Noll wrote: >>>>>>>>> >>>>>>>>>> Dear Walter, >>>>>>>>>> >>>>>>>>>> My accountant told me I had to have Windows for MYOB so I >>>>>>>>>> ran it >>>>>>>>>> on >>>>>>>>>> Windows XP using Parallels Desktop. >>>>>>>>>> >>>>>>>>>> I now understand that if you send your accountant the data off >>>>>>>>>> your >>>>>>>>>> Mac it should be read by their copy of MYOB. >>>>>>>>>> >>>>>>>>>> Kind regards, Bob >>>>>>>>>> >>>>>>>>>> On 24/04/2012, at 3:32 PM, F.W. Hänel wrote: >>>>>>>>>> >>>>>>>>>>> Hi all, >>>>>>>>>>> >>>>>>>>>>> Can a MYOB datafile (Account Edge version 7) created on >>>>>>>>>>> 10.4.11 >>>>>>>>>>> be >>>>>>>>>>> easily converted >>>>>>>>>>> to Windows so the accountant can work with it ? (only once at >>>>>>>>>>> the >>>>>>>>>>> end of fin/year). >>>>>>>>>>> >>>>>>>>>>> Thanks, >>>>>>>>>>> >>>>>>>>>>> Walter >>>> >>>> >>>> >>>> >>>> -- The WA Macintosh User Group Mailing List -- >>>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>>> Settings & Unsubscribe - >>>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug >>>>> >>> >>> -- The WA Macintosh User Group Mailing List -- >>> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >>> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >>> Settings & Unsubscribe - >>> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug >>>> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Settings & Unsubscribe - >> <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug >>> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
